ServiceNow Developer

Brooklyn, OH, US • Posted 9 hours ago • Updated 9 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

Business Process
IT Service Management
Computer Hardware
Scripting
Business Operations
Customization
Web Portals
UI
Testing
Test Plans
Documentation
Technical Writing
JavaScript
SOAP
Soft Skills
Problem Solving
Conflict Resolution
Communication
Adaptability
Collaboration
ServiceNow
Software Asset Management
Generative Artificial Intelligence (AI)
Workflow

Summary

Job Title: ServiceNow Developer
Location: This position is onsite and can be at any of these 3 locations ( Cleveland, OH, Albany NY or Buffalo, NY)
Duration: 9 months plus extensions

Job Description:

We are seeking a skilled ServiceNow Developer to design, develop, test, and implement custom applications, workflows, and integrations on the ServiceNow platform. This role focuses on automating business processes, enhancing user experiences, and supporting ITSM solutions through strong technical expertise and effective cross functional collaboration.
The ideal candidate will work extensively within Hardware and Software Asset Management modules, develop custom workflows and scripts, integrate with external systems, conduct code reviews, and ensure overall solution quality.
This position will also contribute recommendations for incorporating GenAI capabilities into existing processes.

Key Responsibilities

Development & Configuration: Build, customize, and maintain ServiceNow applications, workflows, and scripts (JavaScript, GlideScript).
Automation: Develop automated workflows to improve IT and business operations.
Customization: Create custom service portal pages, widgets, and user interface components.
Testing: Prepare test plans, execute unit tests, and ensure high quality delivery.
Collaboration: Partner with functional, administrative, and business teams to gather requirements and implement effective solutions.
Documentation: Produce clear and comprehensive technical documentation.

Required Skills & Experience

Technical Expertise: JavaScript, GlideRecord, REST/SOAP APIs, and ServiceNow platform architecture.
Soft Skills: Strong problem solving, communication, adaptability, and collaboration skills.
Certification: ServiceNow Certified System Administrator (CSA).
Additional Experience: SAMPro or other software asset management platform expertise.

Preferred Qualifications

Hands on experience applying GenAI to automate or modernize manual processes or workflows.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10113058
Position Id: 31786063
Posted 9 hours ago

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ServiceNow Developer

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Job Details

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