.NET Production Support Engineer - Remote - W2

Remote • Posted 20 hours ago • Updated 20 hours ago

Contract W2

Remote

Depends on Experience

Icon Global Technologies LLC

Fitment

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Job Details

Skills

Support
.NET
Cerner
Integration
API

Summary

Job Description:

We are looking for a hands-on Production Support Engineer with strong .NET full-stack development skills and experience supporting integration of APIs and Google Cloud Platform-based solutions.

Responsibilities:

Manage production incidents, service requests, and root-cause analysis using tools like ServiceNow or Jira.
Troubleshoot and enhance .NET/C# applications and REST APIs, ensuring reliability and compliance.Coordinate with DevOps, infrastructure, and product teams to resolve issues and improve release quality.
Support and optimize Cerner API integrations and Google Cloud Platform deployments (Cloud SQL, Compute, Logging).
Automate recurring issues and contribute to continuous improvement of monitoring and response processes.

Qualifications:

5+ years in .NET full-stack development and production support.
Strong experience with Cerner APIs, Google Cloud Platform services, and incident management systems.
Skilled in troubleshooting, coordination, and communication across teams.
Knowledge of healthcare IT environments, CI/CD, and automation scripting preferred.
Experience monitoring the performance of the apps using Dynatrace or any relevant tool

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91172540
Position Id: 8884409
Posted 20 hours ago

Company Info

About Icon Global Technologies LLC

Icon Global is a globally recognized IT Services and IT Workforce Solutions firm that deals in providing wide range of technology, talent and workforce solutions to business clients across the world.

Since our inception, our mission is to help our customers to focus on their core business while we work on and accomplish the much required digital transformation that enables our customers to run their operations efficiently and grow their business many fold.

We are specialized in rendering variety of outsourcing and consulting solutions like designing digital strategies, product development, custom built software applications, software development outsourcing, staff augmentations, Cloud solutions, designing Agile frameworks like DevOps ,QA consulting etc. Supported with right resources and right partners; Icon Global is well equipped with right people skilled in right technologies to deliver the solutions and services that will help our clients in increasing reliability, reducing cost, maximizing flexibility, minimise the risk and improve their services.

Being proficient in IT Managed services, we are positioned well to serve our clients as one stop shop for catering to their entire IT needs. With our expertise and experience in the industry, we can help you arrive at right decisions and make right choices that will result in 360⁰ growth of your business for sure.

We work closely with our clients to develop the solutions and strategies that address their business needs from every possible angle so that they can experience their business operations are run optimally. Our constant endeavour is to ensure that our clients ROI on their IT needs are maximised every time.

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