At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA's Client is seeking a Machine Learning Engineer / AI Engineer
Location: Charlotte, North Carolina, United States of America
Day to Day job Duties: (what this person will do on a daily/weekly basis)
• Partner with an assigned CIO organization as the primary GenAI engineering lead and translate business priorities into scalable AI solutions.
• Design, develop, test, and deploy production-grade GenAI solutions using Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agentic AI patterns.
• Accelerate high-value use cases through hands-on engineering, rapid prototyping, reusable components, reference architectures, and production solutioning.
• Drive adoption of enterprise AI platforms such as Azure AI, AWS Bedrock, and internal platforms; translate platform capabilities into practical implementation patterns.
• Design secure RAG and agentic workflows using document ingestion, embeddings, vector search, orchestration frameworks, tools/APIs, enterprise data sources, and guardrails.
• Ensure solutions meet enterprise architecture, security, privacy, responsible AI, governance, observability, and production support standards.
• Deliver workshops, training, design reviews, and technical guidance on prompt engineering, RAG, orchestration, LLM application patterns, and platform usage.
• Develop reusable documentation, playbooks, quick-start guides, sample code, and best practices while acting as liaison between centralized AI platform and CIO engineering teams.
Basic Qualifications:
• Minimum 8+ years of overall software engineering, data engineering, machine learning engineering, or AI solution development experience in enterprise environments.
• Minimum 5+ years of hands-on experience designing and delivering machine learning, AI, or data-driven applications using Python and modern software engineering practices.
• Minimum 3+ years of hands-on experience building Generative AI / LLM applications, including prompt engineering, model integration, evaluation, and production deployment.
• Minimum 3+ years of experience designing and implementing RAG solutions using embeddings, vector search/databases, document processing, retrieval techniques, and grounding patterns.
• Minimum 2+ years of experience developing agentic AI or multi-step AI workflows using orchestration frameworks, tool/function calling, APIs, and enterprise integrations.
• Minimum 3+ years of experience with cloud AI/ML platforms, including Azure AI / Azure OpenAI, AWS Bedrock, or comparable enterprise AI services.
• Minimum 3+ years of experience with cloud-native engineering, CI/CD, containers, observability, security controls, and production deployment practices.
• Minimum 2+ years of experience in technical enablement, architecture, consulting, or engineering leadership, including workshops, mentoring, reusable guidance, and application of responsible AI/governance requirements.
Degree: Bachelor's degree in Computer Science, Engineering, Data Science, Artificial Intelligence, Machine Learning, or equivalent work experience.
Nice to Have; (But not a must)
• Experience with LangChain, LangGraph, Semantic Kernel, LlamaIndex, AutoGen, or comparable LLM / agent orchestration frameworks.
• Experience with vector technologies such as Azure AI Search, OpenSearch, Pinecone, pgvector, FAISS, or equivalent platforms.
• Experience with LLMOps / MLOps, prompt and model evaluation, AI observability, guardrails, red-teaming, and production quality measurement.
• Experience building reusable GenAI accelerators/reference architectures or delivering AI solutions in highly regulated enterprise environments such as financial services.
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is $75.00-$84.00/hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
