FLG -337 - ServiceNow Developer (Employee Experience & AI) - 100% Remote

Hello,

Good Morning,

I'm Shiva from Floga Technologies. We are a growing IT services organization delivering scalable technology solutions and are expanding our team with qualified talent.

We have an immediate opening for a ServiceNow Developer (Employee Experience & AI) with strong hands-on experience to support a long-term engagement with our client. Must collaborate effectively with cross-functional teams to deliver high-quality solutions.

Role: ServiceNow Developer (Employee Experience & AI)

Location: 100% Remote

Duration: Long Term

Experience: 10+ Years

Primary Focus

• Employee Center Pro architecture and buildout, utilizing new Slate UX
• Taxonomy, content governance, and knowledge strategy
• AI Search optimization and search relevance tuning
• Virtual Agent and conversational experience design
• Now Assist and AI Agent deployment
• Prompt engineering and answer optimization
• Employee journey design and department experience configuration
• UI Builder experiences and portal development
• Security roles, audience targeting, and personalization

Required Skills

• Employee Center Pro/Slate
• Virtual Agent
• Now Assist / Generative AI
• AI Search and Search Relevance Tuning
• AI Agent and Skill Configuration
• Prompt Engineering
• Knowledge Management
• UI Builder
• Taxonomy and Content Governance
• Employee Journey Design
• ServiceNow Security and Audience Targeting
• Performance Analytics and AI Metrics