Description:
We are seeking a detail-oriented and proactive Analyst to join our team. The AMI (Advanced Metering Infrastructure) analyst AMI support will be responsible for resolving exceptions within AMI systems, ensuring accurate and timely meter data flow, and coordinating with various teams to maintain operational efficiency. This role requires strong customer service skills, analytical skills, exceptional problem-solving abilities, and a deep understanding of metering infrastructure and data management
Top Skills Details
OMNI (SAP), Analytical Skills, Investigations and Analysis, Key Problem Solving Mindset, PC Desktop Applications
Additional Skills & Qualifications
- Issue field service orders in the OMNI system to troubleshoot meters requiring in person visits.
- Propose and implement process improvements to reduce the occurrence of exceptions.
- Collaborate with cross-functional teams, including IT, field operations, and customer service, to address and resolve exceptions.
- Provide support for the maintenance, upgrade, and enhancement of AMI functionality
- Support the AMI opt out process.
- Resolve exceptions between work order mgmt. system and billings system.
- Conduct investigation of relevant meter events and alarms, ensure that meter-related incidents are resolved in a timely and consistent manner.
- Analyze and diagnose issues causing exceptions in meter data.
- Analyzes proposed or existing methods, policies, procedures and/or technologies related to AMI activities.
Job Type & Location
This is a Contract position based out of Hartford, CT.
Pay and Benefits
The pay range for this position is $35.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Hartford,CT.
Application Deadline
This position is anticipated to close on Mar 31, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-005919812
- Posted 4 hours ago