Senior UX Designer Enterprise Portal & Identity Experience (Figma | SaaS | IAM)

Location: Hybrid (Alameda, CA)

Employment Type: Contract

Job Summary

We are seeking an experienced Senior UX Designer to evaluate, redesign, and enhance an enterprise identity dashboard used by employees and contractors. The ideal candidate will have strong expertise in enterprise UX design, information architecture, user research, and dashboard usability, with experience designing employee-facing portals or SaaS platforms.

In this role, you will collaborate with cross-functional teams to create intuitive, user-centered experiences that improve application discoverability, streamline navigation, and increase self-service adoption across the organization.

Key Responsibilities

• Assess the current enterprise dashboard experience and identify usability improvements.
• Conduct user interviews, surveys, and usability testing to gather actionable insights.
• Design wireframes, user flows, and interactive prototypes using Figma or similar design tools.
• Develop intuitive dashboard layouts organized by business functions and user needs.
• Define information architecture, navigation models, and content organization standards.
• Establish UI consistency through standardized naming conventions, iconography, and design guidelines.
• Facilitate design review sessions with business and technical stakeholders.
• Refine designs based on stakeholder feedback and usability findings.
• Collaborate with engineering teams to support implementation of approved designs.
• Document UX standards, governance guidelines, and future-state design recommendations.

Required Skills

• 10+ years of UX/UI design experience.
• Strong experience designing enterprise portals, SaaS applications, or employee-facing platforms.
• Expertise with Figma, Adobe XD, or similar UX design tools.
• Experience conducting user research, usability testing, and stakeholder interviews.
• Strong understanding of information architecture and dashboard usability principles.
• Experience creating wireframes, prototypes, user journeys, and design systems.
• Excellent communication, presentation, and stakeholder management skills.

Preferred Skills

• Experience with Identity & Access Management (IAM) platforms.
• Exposure to enterprise authentication or SSO solutions.
• Experience designing internal enterprise dashboards or digital workplace applications.
• Familiarity with accessibility standards and modern UX best practices.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Human-Computer Interaction (HCI), Design, or a related discipline.
• Proven experience delivering enterprise-scale UX solutions that improve user engagement, usability, and adoption.