The Brixton Group
The Brixton Group

Business Process Consultant - ServiceNow SPO

Los Angeles, CA, US • Posted 5 hours ago • Updated 5 hours ago
Full Time
On-site
Company Branding Image
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Management
  • Process Flow
  • Functional Requirements
  • Workflow
  • Functional Testing
  • End-user Training
  • Change Management
  • Workflow Optimization
  • Business Process
  • ServiceNow
  • Sourcing
  • SPO
  • Procurement
  • Procure-to-pay
  • P2P
  • Facilitation
  • Requirements Elicitation
  • Process Mapping
  • User Stories
  • Documentation
  • Stakeholder Management
  • Communication
  • Collaboration
  • Acceptance Testing
  • DICE

Summary

Duration: 6+ months
Location: 100% REMOTE

We are seeking an experienced ServiceNow Business Process Consultant to support the implementation of ServiceNow Sourcing & Procurement Operations (SPO). The consultant will work closely with procurement stakeholders and technical implementation teams to understand business requirements, streamline procurement processes, and translate business needs into functional workflows.

Key Responsibilities:
  • Lead business workshops to understand existing procurement processes, identify gaps, and define future-state workflows.
  • Gather and document business requirements for purchase requests, approvals, and procurement case management.
  • Translate business requirements into process flows, user stories, functional requirements, and acceptance criteria.
  • Collaborate with ServiceNow technical teams to ensure solutions align with standard SPO capabilities.
  • Support workflow validation, functional testing, and User Acceptance Testing (UAT).
  • Coordinate with business stakeholders to support user training, change management, and go-live readiness.
  • Identify opportunities to improve procurement processes through ServiceNow automation and workflow optimization.
Required skills:
  • 8+ years of overall experience as a Business Process Consultant or Business Analyst, preferably on ServiceNow implementations.
  • Hands-on experience with ServiceNow Sourcing & Procurement Operations (SPO).
  • Strong understanding of procurement and Procure-to-Pay (P2P) processes.
  • Experience facilitating business workshops, gathering requirements, and process mapping.
  • Ability to create user stories, functional documentation, and acceptance criteria.
  • Strong stakeholder management, communication, and collaboration skills.
  • Experience supporting UAT, implementation, and deployment activities.

26-01260
#dice
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10212185
  • Position Id: 26-01260
  • Posted 5 hours ago

Company Info

About The Brixton Group

We are a values-based professional technology services firm with over 150 years of combined experience in the technology industry. We re deeply engaged in the successful pairing of the right people to the right projects, and we attribute our national presence to the referrals we ve received through current and past clients and candidates.



Our History

-Established in 1998

-Woman-Owned Business with national footprint



AWARDS

-Four straight years listed on Inc. Magazine s Fastest-Growing Private Companies in America.

-Three straight years listed on Charlotte s Fast 50.



We believe that when people find the ideal setting to express their talents, the possibilities are infinite. This is why we exist. We are inspired and guided by a greater purpose than profit.


Career Opportunities
Go to company profile
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.
More jobs at The Brixton Group in Los Angeles, CA