Title: FDE with AI & CX Application
Remote ( upto 50% Travel)
Job responsibilities
· Serve as the lead developer for complex Conversational AI and CX applications, transitioning from rapid prototypes to production-grade agentic workflows (e.g., multi-agent systems, MCP servers) that drive measurable ROI.
· Architect and code conversational flows that are not just functional, but optimized for the connective tissue between Google’s Conversational AI products and customers’ live infrastructure, including APIs, legacy data silos, and security perimeters.
· Build high-performance evaluation (Eval) pipelines and observability frameworks to optimize complex agentic workloads, focusing on reasoning loops, tool selection, and reducing latency while maintaining production-grade security and networking.
· Identify repeatable field patterns and technical friction points in Google’s AAI stack, converting them into reusable modules or product feature requests for Engineering teams.
· Co-build with customer engineering teams to instill Google-grade development best practices, ensuring long-term project success and high end-user adoption.