Field Service Engineer

Los Angeles, CA, US • Posted 60+ days ago • Updated 4 hours ago

Full Time

On-site

USD 90,000.00 per year

Fitment

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Job Details

Skills

Field Service
Documentation
Customer Service
INSPECT
Problem Solving
SAFE
Electrical Engineering
Electrical Wiring
Database
Allen-Bradley
Siemens
Wonderware
Internet
Programmable Logic Controller
Communication
Training

Summary

Field Service Engineers

Key Responsibilities:

Plan and coordinate activities related to installing equipment; investigating and resolving customer reports of technical problems with equipment; and eliminating future operational or service difficulties
Install new or modified equipment at customer's facility to ensure full functionality according to specifications
Review and maintain records of performance reports and documentation from customers and field representatives
Provide Customer Service and/or other personnel with hands-on technical assistance for troubleshooting and repairing equipment so as to expedite the process
Inspect malfunctioning and/or damaged products, determine the source of the problem, recommend corrective actions and coordinate problem resolution with the Engineering Department
Develop and conduct training on safe operation of equipment, as well as demonstrate skills to trainees including team members and customers

Experience/Qualifications:

Experience with vacuum and/or atmosphere furnaces is required
Prior heat treatment experience preferred
Electrical skills preferred (much be able to read electrical drawings and perform field wiring)
Hydraulic and pneumatic experience preferred
Experience with database software (e.g., Allen Bradley, Siemens, Wonderware, VacuProf), internet software, spreadsheet software and PLC programming is preferred
Ability to analyze reports to determine trends and recommend modifications; provide a communication link between the customer and company; and keep daily records, such as service reports, expenses and travel schedule

Education:

Two-year college or technical school degree, or two to four years of related experience and/or training, is required
Advanced technical education, or combination of education and experience, will be considered
Experience in closely related equipment requiring the same skillsets will be considered

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10337298
Position Id: 4528ae5df7ee7848917da669051d8161
Posted 30+ days ago

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