Senior ServiceNow Developer


SmallArc, Inc
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Job Details
Skills
- Enterprise-level ServiceNow experience
- Hands-on CMDB + CSDM
- JavaScript + Angular
- Service Catalog + Service Portal
Summary
Senior ServiceNow Developer
Location: Washington, DC (Hybrid)
looking for a Senior ServiceNow Developer to join our team in Washington, DC. The ServiceNow Developer's primary responsibilities include providing the design and delivery of technical solutions and custom application development within the ServiceNow environment. Candidate must have a strong understanding of software engineering and ServiceNow's IT Service Management (ITSM) platform. This individual needs to have a solution-driven mindset to best work through the deliverables around the needs of the organization. Excellent communication and documentation skills are extremely important for this individual to be successful!
Primary Responsibilities:
Developing, designing, configuring and release of new application modules, workflows and catalog requests.
Designing and delivering technical solutions that are developed on the ServiceNow platform for all internal employees.
Provide software configuration and customization including, but not limited to: Flow design, administration, report setup, data imports, integration, custom scripting and third party software integrations.
Create integrations and process automation using API and data integration processes between ServiceNow and other services.
Create and maintain Service Catalog Items and Knowledge Bases.
Work with IT Service Management Team and other key client stakeholders within IT and the Business.
Understand business requirements for ServiceNow - Architect integrations with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, Email and several in-house applications and technologies - Participate in sizing the application for future growth and scalability.
Perform technical configurations, application maintenance and house-keeping activities.
Design security of the application, and own data security function.
Trouble-shoot technical issues related to ServiceNow application configuration and other technical issues.
Find opportunities to improve the platform.
Assist in maintaining CIs to ensure CMDB accuracy and completeness
Qualifications
Required Skills and Education:
Bachelor’s and eight (8) years or more experience; Masters and six (6) years or more experience; or subsequent work experience.
Ability to obtain and maintain a public trust requiring U.S. Citizenship and .
6+ years of ServiceNow development skills with 6+ years of experience in an enterprise-level environment.
Experience supporting the customization, administration, and configuration of the ServiceNow tool.
Experience with Enterprise Architecture (formerly APM).
Experience with HTML, Angular, and JavaScript.
Experience with Service Catalog and Service Portal within ServiceNow.
Experience with CMDB and CSDM.
Experience with WSD and Now Assist modules.
Functional knowledge of ITSM processes.
Working with creation and customization of the core applications such as Incident, Problem, Change, Service Portal, and Service Catalog Automation System/Process Automation (Orchestration).
Prior experience integrating ServiceNow with other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
Ability to plan resource requirements from high level specifications.
Strong communications skills and the ability to explain complex concepts in plain language.
- Dice Id: 10115873
- Position Id: 9092236
- Posted 10 hours ago
Company Info
Our firm was established back in 2000 by a group of consultants with a strong focus on delivering quality services to our clients from the perspective of those who worked in the field. Because of the huge amount of industry experience behind us, we knew that we could provide our clients with a no gimmicks, truly valuable set of solutions that exactly matched all of their IT needs.
In today’s digital world, we’re surrounded by information at all times. The purpose of SmallArc is to provide a cohesive set of information management solutions that organize, optimize and present information in an efficient and informative way.
SmallArc is a premier consulting firm specializing in Business Intelligence, Data Warehousing, and Data Integration. We provide end-to-end services from Data Architecture, Implementation, Project Management, Long Term Support, and Training.
We provide you with a competitive advantage which is derived from our extensive team of business intelligence experts. We recruit and employ only the best and brightest to ensure the highest level of knowledge and competence. We provide you with the most innovative, reliable, and consistent results on every project — no matter the scope or scale. We have earned a solid reputation for client success due to our unique ability to deliver business intelligence solutions on time, and under budget.


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