Overview To lead and manage the work for the implementation and support of infrastructure platforms for delivering applications. To manage scalable, reliable, and reusable platforms, tools, and environments for application development, deployment, and operations. The Manager II provides leadership to leaders and/or experienced professionals and is accountable for the performance and results of multiple related teams. Implements strategies by establishing operational objectives, policies and plans that effect immediate operations and may have department or organizational impact.
Responsibilities - Leads IT infrastructure & systems administration (internal or outsourcing staff) including installation, configuration, administration, support and maintenance of IT software and hardware systems, IT data/voice network systems, and internal databases.
- Ensure the uptime, performance, and resource availability of the computers and other IT systems; matching the organization's resources with the demand placed on them; monitoring organization's wide area and/or local area network performance; identifying and resolving network problems; upgrading network hardware, software and telecommunications equipment; IT data center facility operations; and ensuring the quality, accuracy and security of databases.
- Manages multiple related units or teams, sets priorities, allocates resources and executes business plans.
- Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology.
- Focus is on operational activities within a specified area with some contribution to short-term strategy.
- Applies in-depth understanding of the business dynamics of own division and integrates within the department
- Executes functional business plans and contributes to the development of functional strategy.
- Analyze metrics and KPIs to evaluate team performance and identify areas for improvement.
- Manage:
- Infrastructure that supports application development (e.g., CI/CD pipelines).
- Frameworks, libraries, and tools to provide standardize development and operations.
- Cloud services, container orchestration, and virtualization.
- Optimize platform reliability, scalability, and automation.
- Enable developers to focus on building applications by abstracting complexities.
- Governance and Architecture for Pega Platform and Pega Robotics
Qualifications - Bachelor's Degree in Computer Science, Information Technology, or the equivalent combination of education, training or experience.
- Desired - Master's Degree in Computer Science, Information Technology, or the equivalent combination of education, training or experience.
- 7 - 10 years relative work experience
- 3 - 5 years of management experience; or equivalent experience as the subject matter lead or expert in area of expertise
- Broad expertise or unique knowledge in designing and developing software platforms.
- Strong technical expertise in cloud architectures, CI/CD processes, and platform security.
- Requires a comprehensive understanding of internal and industry standards and principles.
- Ability to influence others internally and externally, including leaders, vendors and regulators.
Desired Qualifications- One or more Pega System certifications
- One or many PMP, Agile or DevOps Certification
- Advanced knowledge of NFCU operations, processes and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, Virginia 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526
This position is not eligible for visa sponsorship.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
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