We are specifically looking for a techno functional profile with strong hands on technical expertise in AEM, Work vivo etc.
Job Description :
Northville MI
Onsite
A senior techno-functional owner & manager who bridges Communications and IT, owns digital platforms end-to-end, reduces friction, and accelerates delivery.
Senior Techno-Functional Manager (Comms & Digital Platforms)
This will role is a Technical manager who:
Own end-to-end delivery across Townhalls, Distribution, AEM, SharePoint, Workvivo, and AI tools
Translate business needs from Comms into clear technical execution
Test scenarios hands-on and fix issues with Infra and vendors
Reduce dependency on Comms for technical troubleshooting
Run in an agile, low-ceremony way
Bridge business needs and technical execution to drive AI adoption within communication platforms. Identify high-value use cases, align governance and security, and oversee delivery from discovery through deployment.
Core responsibilities (summarized)
Act as the single techno-functional owner for Comms platforms
Lead testing for townhalls, email distribution, and edge cases working closely with Infra team.
Own distribution list reliability and email failure resolution
Create and validate BU playbooks from a system perspective
Manage vendor onboarding and technical setup (AEM, search, AI) , specifically help with PRISM process review and approval for those applications that Comms team identify.
Drive AEM and Adobe platform enablement topics with Comms leadership
Evaluate and shape future SharePoint strategy for Communications team
Own Workvivo technical health and upstream integrations
Serve as system admin for routine issues to shield Comms
Handle new app intake: requirements + technical feasibility + PRISM approval
Ideal background
7 12+ years of enterprise IT or digital platform experience
Proven ownership of enterprise communication platforms
Strong experience with:
AEM / Adobe
SharePoint
Enterprise email/distribution systems
Townhall / broadcast platforms
Experience navigating Infrastructure and Security teams
Vendor management experience
Hands-on troubleshooting capability (not just documentation)
Ability to operate in agile, low-ceremony environments
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