Business Process Engineer - Banking exp - Remote - Direct Client - W2

• Posted 30+ days ago • Updated 6 hours ago

Contract W2

Fitment

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Job Details

Skills

Banking
User Experience
Process Mapping

Summary

Key Responsibilities:

Analyze and Optimize Processes: Review and map current business processes to identify inefficiencies and areas for improvement, with a focus on enhancing user experience and operational effectiveness.
Collaborate Across Teams: Work closely with cross-functional teams, including design, UX/UI, product management, and technology, to define and improve user journey processes and ensure alignment with business goals.
Develop Process Documentation: Create and maintain clear, concise process documentation, including workflows, process diagrams, and requirements to facilitate ongoing improvements.
User-Centric Process Design: Apply human-centered design principles to ensure that all business processes are designed with the end-user in mind, ensuring a seamless, intuitive experience for both customers and internal stakeholders.
Support Change Management: Assist in the implementation of process changes, providing insights and recommendations to ensure smooth adoption by teams and users.
Measure and Report Outcomes: Use data-driven insights to evaluate process performance, gather feedback, and provide recommendations for continuous improvement in user experience and business operations.

Qualifications:

Proven experience in business process engineering, preferably in user experience, design, or digital transformation projects.
Strong understanding of human-centered design principles and how they relate to business process improvement.
Excellent problem-solving skills and the ability to drive process improvements across diverse teams.
Familiarity with tools like Visio, Lucidchart, or similar for process mapping and documentation.
Strong communication and collaboration skills, with the ability to engage and influence stakeholders at all levels.
Experience working in financial services or a highly regulated industry is a plus.

Contract Type:

Duration: 6-12 months (with the possibility of extension)
Location: Remote

Key Skills:

Process Mapping & Optimization: Expertise in analyzing, mapping, and optimizing business processes to ensure they are efficient, user-friendly, and aligned with business objectives.
Human-Centered Design: Strong understanding of human-centered design principles and their application in process design, ensuring the creation of intuitive and seamless user experiences.
Stakeholder Collaboration & Communication: Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams, business leaders, and end-users, ensuring processes meet diverse needs.
Data-Driven Decision Making: Ability to analyze data, identify trends, and provide actionable insights that guide continuous process improvement and enhance user experience.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91121298
Position Id: 674
Posted 30+ days ago

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