Principal Product Designer (eCommerce) 

Job at a Glance

• Location: REMOTE
• Contract: W2 only, 12 month contract with potential for extension or conversion to full time
• Pay: $75

Key Responsibilities

• Support the eCommerce portfolio across the entire user journey, from search to post-purchase experiences.
• Expand teammate understanding and application of human-centered design, stakeholder exposure, and involvement in HCD activities.
• Leverage mixed-methods research to identify and understand user journeys and top problems.
• Create and validate prototypes through experimentation, A/B testing, usability testing, and other methods.
• Collaborate with software engineers using Homefield, the in-house design system, to communicate and implement designs.
• Break down complex or ambiguous asks into clear, actionable plans.
• Identify opportunities, propose solutions, and articulate tradeoffs/rationale while working cross-functionally.
• Define end-to-end customer experiences through journey maps.
• Drive alignment across organizational peers and stakeholders through effective facilitation and collaboration.
• Influence cross-functional teams and leadership stakeholders without formal authority.
• Oversee special assignments as required and participate in talent assessments and recruiting.

Required Skills

• Advanced understanding of Product Design.
• Comfortable operating across the entire product design process, including research, concept development, execution, and production follow-through.
• Ability to independently conduct research and execute smaller optimization or iteration work.
• Experience defining journey maps to define end-to-end customer experiences.
• Experience with enterprise projects or complex strategic initiatives across multiple portfolios, products, and channels.
• Strong problem-solving frameworks/methodologies.
• Understanding of software development lifecycle.
• Portfolio demonstrating knowledge of human-centered design and proficiency across the product design process.
• Operating within the Product Design organization within IT.
• Experience with Scrum and Agile methodologies.
• Senior technical expertise within the portfolio.
• Ability to oversee special assignments and participate in talent assessments.
• Advocate within the Product Design Community of Practice.

• Understanding or experience with Service Design and/or Experience Design is a plus.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers'' workforce and project requirements.

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