Automation Engineer - AIaaS

Job#: 3052922

Job Description:
Automation Engineer - AIaaS

Location: Remote (United States)

Work Type: Contract

Role Overview

An experienced engineer is being sought to join an Automation Engineering team. This team is responsible for providing access to AI tools for all employees, managing the installer and update pipeline, SSO token brokering, per-tool configuration, and coding clients. This is a hands-on engineering position focused on replacing manual workflows with automated solutions. Ideal candidates will have a background in software engineering, low-code/no-code engineering, or AI engineering.

Key Responsibilities

• Own the client gateway stack end to end, including the installer, SSO token broker, configuration writer, self-updates, and release notes.
• Manage third-party desktop integration, including rollout communications and vendor requirement tracking.
• Maintain and extend coding clients used by engineers, managing settings, policies, and model pickers.
• Run the internal plugin marketplace, handling publishing, distribution, and support.
• Handle software packaging and distribution across platforms for reliable installations and upgrades.
• Integrate clients with the internal LLM gateway, model catalog, and MCP servers.
• Contribute to the client-side roadmap toward a tool-agnostic client with unified features.
• Own and maintain setup documentation across all documentation platforms.
• Design, configure, and maintain Model Context Protocol (MCP) servers and integrations.
• Utilize AI coding platforms as a primary development tool for building, debugging, and deploying solutions.
• Apply DevOps practices (CI/CD, monitoring, containerization) to ensure system reliability.
• Participate in the team's escalation group and on-call rotation to triage complex issues.

Required Qualifications

Experience: 5+ years as an IT engineer or in a similar role. This position requires daily hands-on coding and is not a platform or program management role. Experience owning a developer-facing or end-user client platform is necessary, including packaging, distribution, updates, configuration, and support. Experience working with APIs and building automations is also required.

Technical Skills: A working knowledge of source control, containerization, and public cloud infrastructure is required. Familiarity with LLM API gateways, key management (e.g., Portkey), and their access patterns is needed. Candidates should be comfortable running feature-flagged, staged rollouts to a large internal user base (e.g., LaunchDarkly). Hands-on experience with AI coding CLI agents (e.g., Claude Code, Codex) for daily development is essential. Strong written communication skills are necessary for managing documentation and support knowledge bases.

Preferred Qualifications

• Direct experience with major SaaS applications such as Slack, Google Workspace, and Airtable.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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