Lead Director, Software Development Engineering

Lead Director, Software Development Engineering Financial Solutions & Innovation

Position Summary

The Lead Director, Software Development Engineering will lead Connected PBM Ecosystems & Finance Applications, the organization that develops and operates the systems and processes for PBM client underwriting, client contract management and trade products as well as connectivity within the PBM Ecosystem for CVS Health. The Lead Director will partner and collaborate with the business Stakeholders, Business, Vendors, External, Architecture, Infrastructures, and cross organizationally to align the technology solutions with Connected PBM Ecosystems strategic goals, and OKRs.

Successful candidate will be responsible for overseeing platform modernization and other strategic initiatives and ensuring the successful execution of engineering programs. This role requires a visionary leader with a strong technical background, exceptional management skills, and the ability to collaborate effectively with cross-functional teams.

What you will do:

• Provide vision, direction, and guidance to the technology organization for the Connected PBM ecosystem optimizing, and aligning the IT resources, capabilities, and processes with the business needs and expectations.
• Collaborate across technology and business to lead the product transformation.
• Manage the delivery of the IT initiatives, ensuring the quality, design, timeliness, and budget adherence, and meeting the key OKRs (Objectives and Key Results) and KPIs (Key Performance Indicator).
• Manage the IT budget, resources, and vendors delivering the IT projects and services in alignment with OKRs
• Collaborate with the Value Pool leader and product stakeholders to understand their needs and expectations. Provide strategic guidance and support for the IT solutions.
• Establish and maintain effective communication and collaboration with the business stakeholders, vendors, and external partners, meeting the business requirements and expectations, and resolving any issues or escalations.
• Ensure the compliance of the systems and applications with the company policies, standards, and regulations, and identify, assess, and mitigate risks and controls.
• Drive the innovation and continuous improvement solutions, leveraging best practices, industry trends, and emerging technologies.
• Develop and mentor the team fostering a culture of excellence, accountability, agility, and innovation, and enhancing their skills and competencies.

Required Qualifications

• 10 + years of leadership experience in matrixed organization spanning technical leadership and application development
• 7 + years of leading full-stack engineering teams or similar experience including defining and leading the execution of the long-term technology strategy management and delivery
• 5 + years of experience in the following tech stack: Angular, TypeScript, SpringBoot, Java, Kotlin and test Frameworks (Jest, Karma, Jasmine, Selenium, Protractor) and CI/CD tool (Jenkins, Github actions, Concourse, Circle CI)
• 5+ years of experience leading with deployment/modernization of applications to cloud platforms such as Google Cloud Platform, Azure, API Design & Development and Microservices Architecture
• 5 + years of Fiscal Management of capital and operating expense budgets
• 7 + years of partnering across the organization and lead enterprise initiatives.

Preferred Qualifications

• Collaborate with engineering teams on setting technical direction and ensure alignment with our technology strategy
• Drive scale & reuse by leveraging platforms and capabilities
• Technology research and innovation to develop long term roadmap based on emerging trends in healthcare and digital technologies with a hands-on, roll up your sleeves collaborative style of working
• Advanced knowledge of Kubernetes based platforms (Red Hat Open shift AKS, GKE, EKS)
• Strong fundamental understanding of data analytics planforms and data pipelines
• The ability to inspire your organization to deliver quality software solutions
• Lead, manage and grow multiple teams of product focused software engineers in modernizing our platform and core capabilities
• Embrace and incubate emerging technology and open-source products across all platforms
• Work in a startup mindset to modernize our existing tech stacks
• Collaborate with internal teams to find areas of opportunities for automation and machine learning
• Partner with architects, product managers/owners, and software engineers to drive the implementation of new solutions and applications
• Work within and across Agile teams to design, develop, test, implement, and support technical solutions across mobile and web full-stack development tools and technologies
• Lead efforts to deploy new and existing applications into cloud environments Google Cloud Platform and Azure
• Conduct design and code review to ensure compliance with standards
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
• Develop proof of concepts and ensure their successful transition to production, maintaining the highest standards of security and quality
• Strong knowledge and experience in IT vendor management, and IT service management methodologies and frameworks.
• Demonstrated leadership through transformation initiatives
• Proven experience in a product led transformation and mature operations.
• Strong people leadership capabilities with a strong ability to build a high performing team through formal training, diverse assignments, coaching, mentoring, and other techniques.
• Strong communication, collaboration, and stakeholder management skills, with the ability to influence and negotiate at all levels.
• Strong analytical, problem-solving, and decision-making skills, with the ability to drive innovation and continuous improvement.