Business Systems Analyst Consultant - AI - Bots, Remote - 70133


PRIMUS Global Services Inc.
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Job Details
Skills
- Agile
- Scrum
- Business Analysis
- CRM
- UAT
- AI/Bots
Summary
Business Systems Analyst Consultant - AI - Bots, Remote
We have an immediate need for an experienced Business Systems Analyst Consultant with strong expertise in CRM, Contact Center, Telephony, Conversational AI/Bots, and enterprise CX transformation to own requirements end-to-end across business, operations, technology, and client stakeholders.
This is a remote position for a candidate with deep experience in Contact Center, CRM, Telephony, AI-enabled customer engagement solutions, API/middleware integrations, requirements traceability, process flows, Agile/Scrum, Waterfall, and UAT leadership. Experience with CCaaS and omnichannel platforms such as Kore.ai, NICE CXone, Genesys, Amazon Connect, Five9, or similar technologies is highly preferred.
For immediate consideration, please contact:
Narasimha
PRIMUS Global Services
Phone: Desk Ext. 267
Email:
- Dice Id: 10117354
- Position Id: 2026-68827
- Posted 4 hours ago
Company Info
About PRIMUS Global Services Inc.
At PRIMUS we bring together the right people, knowledge, methodology, and technologies you require for the project at hand.
Whether you require staff augmentation, strategy consulting, technology integration (offsite or onsite, time and materials or fixed bid projects) or offshore development solutions -PRIMUS can get the job done.
We provide the right solution for your company, be it recruiting the exact person or team to work directly for you, or outsourcing the entire project to PRIMUS. We develop customized solutions that exceed our client s expectations and we do it on time and on budget.
PRIMUS provides cost-effective solutions. Because we have consultants in almost every industry - telecommunications, financial, healthcare, security, transportation, consulting, logistics, high-tech, oil and gas, government and hospitality - we can assure you that we will assign a team to your project that understands your industry and your needs and can help you stay competitive in the digital economy.

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