Apply Now

Amelia Developer ( Voice & Chat ) - IVR/Chat Developer

Remote • Posted 13 hours ago • Updated 13 hours ago

Full Time

Remote

$80,000 - $100,000/yr

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

ADS
Amazon Web Services
Communication
Customer Service
IT Service Management
JIRA
JavaScript
LDAP
Machine Learning (ML)
NATURAL
Named-Entity Recognition (NER)
Natural Language Processing
Offshoring
Python
Rally
React.js
SOAP
SSO
Scripting
Service Desk
ServiceNow
Solution Architecture
System Integration
Training
XML
Amelia
Voice & Chat
IVR
Chat
Sound Hound
SoundHound

Summary

Position: Amelia Developer ( Voice & Chat ) - IVR/Chat Developer 
Position Type: Fulltime Location: REMOTE 
 Salary Range : $80,000-$95,000 a year 
  6 - 10 years of experience   
Desired Skills : ITSM 
 Job Description   
IVR/Chat Developer   
Must Have Technical/Functional Skills 
 The candidate should have strong experience working with Amelia (Sound Hound) for Service Desk Automation. Should have created Automation solutions using Chat bots and IVA Bots in Amelia. Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like ServiceNow, Jira, Rally, Contact center technologies, ADS, SSO, LDAP, Scripting in Python JavaScript, React Js. Should have good communication skills and should have worked in Onshore - Offshore model
 Roles & Responsibilities

Designing Dialogues: Crafting system prompts and user journeys.

Training and Tuning: Improving model accuracy (NLP).

System Integration: Connecting Amelia to enterprise applications.

Solution Architecture: Ability to design, build, and deploy conversational solutions for customer service or internal IT

Voicebot Development: Expertise in speech-to-text, text-to-speech, and designing natural, human-like voice conversations.

NLP & Machine Learning: Strong background in Natural Language Processing, intent recognition, and entity extraction.

Integration Skills: Experience connecting bots to backend systems via APIs (REST, SOAP, XML).

 
Regards,           
Sajith Nair                         Ztek Consulting Inc. 
Cell:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10217521
Position Id: 8938345
Posted 13 hours ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IVR/Chat Developer - Fulltime (Remote)

Remote

•

Today

Job Title: IVR/Chat Developer Skill Digital: Chatbots / Conversational Agents Minimum Experience: 6 - 10 Years Location: San Antonio, TX Must Have Technical/Functional Skills The candidate should have strong experience working with Amelia (Sound Hound) for Service Desk Automation. Should have created Automation solutions using Chat bots and IVA Bots in Amelia. Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like Servicenow, Jira, Ra

Easy Apply

Full-time

Depends on Experience

Amelia Developer

Remote

•

Today

Role: Amelia Developer ( Voice & Chat ) IVR/Chat Developer Location: Remote (USA) Type: Full-time role with TCS (TATA Consultancy Services) Job Description Must Have Technical/Functional Skills The candidate should have strong experience working with Amelia (Sound Hound) for Service Desk Automation. Should have created Automation solutions using Chat bots and IVA Bots in Amelia. Must have strong experience integrating Amelia with tools like AWS Connect, Backend APIs, Webhooks, ITSM tools like

Easy Apply

Full-time

80,000 - 100,000

Senior AI/ML Engineer Voice Bots - Remote

Remote or Eden Prairie, Minnesota

•

Today

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health op

Full-time

USD 91,700.00 - 163,700.00 per year

AI Cloud Telephony Engineer

Remote or Altamonte Springs, Florida

•

Today

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is seeking an AI Cloud Telephony Engineer. Project Overview: Our client is seeking a Cloud Telephony Engineer with strong experience in Conversational AI-driven voice solutions to support the modernization of an enterprise contact center environment. This role is not a traditional IVR-only position. The focus is on designing, implementing, and optimizing AI-powered conversational voice experiences that sit on top of existing te

Full-time

$110,000 - $120,000 annually

Search all similar jobs