Community Engagement - Program Support Specialist

Indianapolis, IN, US • Posted 1 day ago • Updated 1 day ago

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Administrative Support
Artificial Intelligence
Attention To Detail
Budget
Collaboration
Communication
Conflict Resolution
Dashboard

Summary

We are looking for Community Engagement - Program Support Specialist for our client in Indianapolis, IN

Job Title: Community Engagement - Program Support Specialist

Job Location: Indianapolis, IN

Job Type: Contract

Job Description:

The Community Engagement Program Support Specialist will support the coordination, administration, reporting, and communication of community engagement and social impact initiatives.
This role ensures efficient donation processing, accurate reporting, compliance documentation, and strong stakeholder communication.
The ideal candidate brings strong organizational skills, project coordination experience, and a passion for community engagement and philanthropy.

Responsibilities:

Donation, Sponsorship, And Payment Processing:

Coordinate and process payments to ensure timely execution of social impact initiatives.
Review and approve matching gift requests.
Oversee giving platform administration, including organization nominations and related communications.
Manage incoming donation requests and oversee the intake process.

Data Gathering And Reporting:

Set up, gather, and maintain data within the community engagement database.
Coordinate reporting and data verification for surveys, annual reports, and other social impact reports.
Track and report on community engagement metrics, including KPI monitoring, dashboards, and status updates.

Program And Compliance Support:

Provide support for contracts, donation agreements, and MOUs, including tracking, follow-up, and documentation management.
Maintain documentation to ensure adherence to internal and external requirements.

Communications And Storytelling:

Oversee and update internal and external Social Impact websites.
Coordinate communications to highlight impact stories and program successes.
Develop and maintain templates, presentations, and other communication materials.

Operational And Administrative Support:

Support meeting scheduling, agenda preparation, and logistics coordination.
Manage the community engagement email inbox and track inbound requests.
Assist with budget tracking, forecasting, and workflow improvements.
Coordinate sponsorship events, including attendee communication, tracking participation, and liaison with sponsoring organizations.
Leverage AI tools to improve efficiency and optimize workflows.

Requirement/Must Have:

Bachelor s degree.
Minimum 2 years of project management or program coordination experience.
Strong organizational skills and attention to detail.
Strong interpersonal and written/verbal communication skills.
Experience managing data, reporting, and documentation.
Ability to collaborate effectively in dynamic environments.
Proactive problem-solving mindset.

Should Have:

Experience in philanthropic, nonprofit, corporate social impact, or community engagement environments.
Familiarity with community partnerships, civic organizations, or place-based initiatives.
Experience supporting programs across multiple sites or matrixed organizations.
Experience leveraging AI tools for workflow automation and efficiency.
Experience managing events or sponsorship coordination.

Qualification And Education:

Bachelor s degree required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10516350
Position Id: IN_CEPS_0216
Posted 1 day ago

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Community Engagement - Program Support Specialist

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