Product Manager

Job#: 3052086

Job Description:
Product Manager

Location: Charlotte, North Carolina or Jacksonville, FL (On-site)

Role Overview

We are seeking a technical Product Manager to support a portfolio of enterprise productivity technologies, including Microsoft 365 Apps, Microsoft Copilot, and Adobe solutions. This individual will be responsible for product planning and execution throughout the product lifecycle, including gathering and prioritizing requirements, defining the product vision, and working closely with engineering and support teams. This role supports a large financial services environment and is responsible for multiple technology projects impacting business units across the enterprise.

Key Responsibilities

• Define and execute the product strategy and roadmap for Microsoft 365, Copilot, Adobe, and related productivity technologies.
• Manage products throughout the entire lifecycle, from planning and requirements gathering to deployment, adoption, and retirement.
• Serve as the primary liaison between business stakeholders and technical delivery teams, translating business objectives into actionable technical requirements.
• Present product strategies, roadmaps, and recommendations to senior leadership and influence stakeholders across various teams.
• Develop success metrics and deliver regular reporting on product adoption, operational performance, and business outcomes.
• Lead new product introductions, enhancements, and feature releases, partnering with engineering to ensure timely delivery.
• Support beta, pilot, and proof-of-concept initiatives for emerging technologies.
• Manage relationships with internal and external technology partners.

Required Qualifications

Education: A Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business, or a related field is required.

Experience: This role requires a minimum of 10 years of experience as an Information Technology professional, with at least 7 years in Product Management supporting technical products or enterprise technologies. Candidates must have a proven background working directly with software engineering, infrastructure, or architecture teams and demonstrated success launching and managing enterprise-scale technology solutions. Experience in large, complex enterprise organizations, preferably within regulated industries such as Financial Services, is necessary.

Skills: A strong understanding of the product management discipline is essential. Candidates must have exceptional verbal, written, and executive communication skills, with the ability to influence cross-functional teams. Strong analytical skills and experience working with large data sets are also required.

Preferred Qualifications

• Experience supporting Microsoft 365 products and services, Microsoft Copilot, or Adobe solutions.
• A background in software engineering, systems engineering, or architecture.
• Experience with software deployment processes and software lifecycle management, including tools like Microsoft Endpoint Configuration Manager (SCCM).
• Familiarity with Jira or Agile product development methodologies.
• Proficiency with data analysis tools such as Excel and SQL.
• Experience with IT Service Management (ITSM) processes.
• A Product Management certification.
• Six Sigma certification or process improvement experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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