Help Desk Lead

Help Desk Manager Req number: R8418 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results acr

Help Desk Analyst Req number: R8379 Employment type: Full time Worksite flexibility: Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results acr

Position 1: Job Title: Help Desk Lead Office 365 Location:100% Remote Visa:Any Rate:$25.00/Hour W-2 OR $30.00/Hour C2C Interview Process:Video (2 Rounds) Work Schedule:100% Remote Job Description: - Lead and manage the Help Desk team and day-to-day IT support operations. - Provide Level 2/3 technical support for end-user hardware, software, and access issues. - Strong hands-on experience with Microsoft Office 365/Microsoft 365 is required. - Troubleshoot Outlook, Teams, SharePoint, OneDrive, an

About Us: At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence Position Overview: The Manager of Support (Help Desk) is responsible for leading and managing the help desk team to ensure