Telecommunications Analyst III, Madison,WI, remote

Required Skills & Years of Experience: 1 5 Years

• Video Conferencing infrastructure and endpoints management
• Mobile device support and Management
• Customer Service
• Working knowledge of iPhones and iPads
• Strong customer service skills
• Ability to work in a fast-paced environment

Required soft skills:

• Ability to work independently but in a team environment-
• Able to meet deadlines
• Punctual
• Ability to multi-task and balance their work day
• Ability to troubleshoot complex problems and determine a solution

Preferred vendor Experience:

• USCC
• Verizon
• AT&T (FirstNet)
• Zoom
• AirWatch
• Apple Business Management
• Microsoft
• Cisco Webex