Genesys IAM & Contact Center Administrator Louisville - KY - Kentucky

Company: Marsh Corporate Description: We are seeking a talented individual to join our team at Marsh. This role will be based in Louisville . This is a hybrid role that has a requirement of working at least three days a week in the office. We are seeking an entry-level Public Cloud Administrator to manage, maintain, and optimize our cloud infrastructure across Amazon Web Services (AWS), Microsoft Azure, and Oracle Cloud Infrastructure (OCI). This role is ideal for a recent college graduate with

Title: Genesys Engineer Location: Remote Role Job Type: Contract Role JOB DESCRIPTION: 3+ years of experience with Genesys Cloud administration and engineeringStrong hands-on experience with Architect inbound flows and common modulesExperience building and supporting Genesys Cloud ScriptsExperience developing and troubleshooting Data ActionsExperience working with REST APIs and third-party integrationsUnderstanding of contact center routing concepts, queues, skills, and user managementExperienc

Job Title: Genesys Cloud DeveloperLocation: Remote (US)Experience: 5+ Years Job SummaryWe are seeking an experienced Genesys Cloud Developer to support enhancements, integrations, operational support, and break-fix activities within an enterprise contact center environment. The ideal candidate will have strong hands-on expertise in Genesys Cloud CX, Architect flows, bot development, REST API integrations, and troubleshooting complex routing and platform issues. Key ResponsibilitiesDesign, config

App Dev Consultant Contract Detroit, MI (Remote) The Technology Consultant serves as a senior subjectmatter expert for Genesys Cloud CX and its App Foundry ecosystem (e.g., Google Agent Assist, Google DialogFlow, Cobrowse.io). Positioned within a highimpact internal consulting team, the role drives strategic technical direction, designs endtoend contactcenter solutions, and leads integration, automation, and AI initiatives that enhance customer experience across omnichannel touchpoints.