Salesforce System Administrator Principal

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Salesforce Administration, Salesforce Analytics, Salesforce Einstein, Salesforce Solutions, Software Development Life Cycle (SDLC)
Certifications:
None
Experience:
8 + years of related experience
ship Required:
No

Job Description:

GDIT is seeking a Salesforce System Administrator Principal to be part of a dynamic team delivering the most creative, sophisticated, and challenging applications for our Salesforce platform. You will be responsible for all types of standard development and customizations for applications under the Growth & Operations team's portfolio, including configuration, unit testing, building applications, and creating and modifying existing applications. This position will work alongside other developers, system administrators, and solution/technical architects in the G&O team (part of the Business Solutions Group, OCIO). You will be working with other engineers and developers on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Meaningful Work and Personal Impact:

• Administrative
  • Attend/lead team stand up meetings
  • Maintain Salesforce Sys Admin certifications
  • Pursue additional certifications such as Salesforce Platform App Builder
• Support
  • Manage Salesforce User accounts
  • Conduct high-volume data export, transformation and load into enterprise applications
  • Configure existing controllers, controller extensions, and triggers across all platforms.
  • Configure reports and dashboards
  • Field and own support tickets from user community
  • Maintain system and process documentation, such as data structures, integrations, workflows, and account management
  • Development of best practices including application lifecycle management, integration and application development, deployment, testing (unit and systems), and iterative refinement
  • Responsible for providing hands on assistance to other developers (both junior and senior) on the G&O team for technical issues
  • Lead training for end user and customers of our Salesforce instance.

• Project Delivery
  • Design, create and translate functional requirements into technical requirements
  • Participate in defect review meetings with business team leads as well as implementation lead and prioritize development tasks around project milestones.
  • Write test scripts and QA reports for data structures and report to the project team.
  • Configuration of custom applications using Salesforce. com and integrating salesforce.com with other systems
  • Create and execute unit, integration and user acceptance test plans, including use cases and test data

What You'll Need to Succeed:

• Bachelor's Degree in Computer Science, Business Administration, Liberal Arts or a related technical discipline, or the equivalent combination of education, technical training, certifications or work experience
• Experience: 8+ years of experience
• Certified Salesforce Administrator required
• US Person
• Excellent organizational, time management, and public speaking skills
• Ability to work independently on complex tasks which require analysis and action.
• Ability to work well with staff members and user community, especially with senior business management staff
• Ability to be highly productive, both working alone and in close collaboration within a team, able to multi-process and thrive in a fast-paced and sometimes unpredictable, always engaging environment
• Experience with any of the project delivery tools: JIRA, Confluence, Agile Accelerator, MS Project 2016, MS SharePoint, MS Teams, MS Planner
• Take ownership of project work and developing client relationships (should be a confident self-starter)
• Experience with QA processes as part of the SDLC; Agile and traditional waterfall
• Ability to communicate with stakeholders and provide consultation on Salesforce solutions
• Experience in administration and development of Salesforce's Sales Cloud
• Proficiency with Salesforce.com development including modification of standard objects and fields and creation of custom objects and fields
• Knowledgeable in administration setup, e.g., managing users, security controls, and data as well as creating roles, profiles, and reports
• Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, dashboards, and email generation according to application requirements
• Location is remote

The following are not required, but preferred:

• Management experience or leading a support/delivery team
• Understanding of application architecture and APIs (for applications like Salesforce, Mulesoft, etc.)
• Apex, Visualforce, and Lightning development, design, configuration, testing and deployment of Salesforce.com solutions
• Experience completing multiple application implementation projects requiring integration to legacy systems using APIs or an integration platform/enterprise service bus.
• Experience completing application implementation projects requiring configuration, testing, and deployment

The likely salary range for this position is $124,093 - $146,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Remote

Work Location:
Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans