Support Engineer

Hybrid in Manassas, VA, US • Posted 2 hours ago • Updated 2 hours ago
Contract Corp To Corp
Contract Independent
Contract W2
Hybrid
Depends on Experience
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Job Details

Skills

  • linux
  • Network
  • Redhat
  • Troubleshooting
  • VMware
  • TCP/IP
  • Hyper-V
  • Automation
  • Scripting
  • Ansible
  • Python
  • YAML/JSON

Summary

Role: Support Engineer
Location: Manassas, VA, 2days remote & 3days onsite
Duration: 12 Months (Contract)
Working Hours:7.5 hours in day
Interview Type: In-Person
University degree in Information Technology/Computer Science or equivalent discipline, with experience
as a senior role in managing and administering Windows and Linux platforms
Professional certification from Microsoft or REDHAT is a plus.
Experience
5 to 10 years experience in building and supporting Windows platform running on both bare metal and
Hypervisor virtual machines for larger Enterprise.
What to Expect
As a Systems Engineer in the Windows and RHEL Services Squad, you will:
You will work with the Product Owner and Squad members to design, develop, test, configure, build
and maintain Windows and Linux platforms in line with agreed requirements
You will work with your team to implement and operate your solutions
You will deploy infrastructure and software according to our change management processes
You will provide L2 operational support for Windows/Linux platforms and infrastructure components
You will collaborate with our internal and external customers following DevOps/Agile principles and
best practices
You will follow-up and document our services (systems/applications/procedures) as they evolve
You will interact and collaborate with other internal teams to ensure excellent customer satisfaction
You will develop and maintain technical documentation and prepare and give presentations to
customers on systems
You will handle issues always focusing on continuous improvement: you will automate, educate and
share knowledge transparently
Technical Skills
Windows & Linux Expertise:
? Strong Windows Server and Active Directory administration
? Strong Red Hat Enterprise Linux administration and OS deployment
? Troubleshooting complex OS and performance issues
Storage & Infrastructure:
? Understanding of enterprise storage protocols (NFS, SMB, iSCSI)
? Filesystem management and tuning (NTFS, XFS, ext4)
? Experience with backup, monitoring, and hardware lifecycle processes
Virtualization:
? Experience with VMware vSphere and/or Microsoft Hyper-V
Networking:
? Solid understanding of TCP/IP, routing, DNS, and load balancing
Other:
? Understanding of ITIL and operational change management principles
Nice to Have:
? Automation & Scripting:
? Skills in Ansible and Python
? Knowledge of PowerShell is an asset
? Familiarity with YAML/JSON and Git version control
Professional Skills
High adaptability and comfort working in a changing environment
Strong ownership and accountability for delivering outcomes
Clear and effective communication skills
Ability to work in an Agile, collaborative squad model
Occasional weekend work may be required
Participation in an on-call rotation if needed
Skills
Automation / Ansible / Python - 1 Years Junior (1-3)
Customer Support Experience - 4 Years Professional (4-5)
Linux admin - 4 Years Professional (4-5)
Network fundamentals - 4 Years Professional (4-5)
Server Virtualization - 4 Years Professional (4-5)
Troubleshooting - 5 Years Professional (4-5)
windows admin - 4 Years Professional (4-5)
windows server - 2 Years Junior (1-3)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10432128
  • Position Id: 8904184
  • Posted 2 hours ago

Company Info

About TechWish

Headquartered in Tysons Corner, Virginia, TechWish ( formerly BlueAlly Services ) has been serving as a prime source of contingent workforce and consulting solutions for many Fortune 100 companies, including two of the top five media companies, the world s top network infrastructure company and the world s largest credit union. With over 700 global engagements successfully delivered, TechWish ( formerly BlueAlly Services ) excels in the delivery of IT staffing, MSP Services and consulting solutions.

The company is certified by the National Minority Supplier Diversity Council as a minority-owned business enterprise. This places us amongst a select group of NMSDC certified organizations that can claim a robust practice in IT Services for well over a decade.

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