Medical Scheduler / Scheduling Coordinator for Premier Medical Group
A growing Gastroenterology (GI) practice in Torrance, California is seeking a detail-oriented and patient-focused Medical Scheduler / Scheduling Coordinator to join their dynamic and well-established team. This direct hire opportunity is ideal for an experienced healthcare scheduling professional or anyone else who excels at coordinating appointments, delivering exceptional customer service, and ensuring an efficient patient experience.
The Medical Scheduler will serve as a key point of contact for patients, providers, and clinical staff, managing appointment scheduling for office visits, procedures, and diagnostic testing while maintaining accuracy and compliance with practice protocols. This position provides a competitive salary and a substantial benefits package.
Join this respected Gastroenterology practice dedicated to providing exceptional patient care. This role has the opportunity to work with a collaborative team and enjoy a work-life balance.
Type: Direct Hire
Location: Torrance, CA
Schedule: Monday–Friday, Day Shift, Potential for Hybrid Schedule
Responsibilities
- Schedule and coordinate patient appointments, GI procedures, consultations, and follow-up visits.
- Answer incoming calls and assist patients with scheduling, rescheduling, and appointment-related inquiries.
- Verify patient demographic and insurance information prior to appointments.
- Coordinate procedure scheduling with physicians, facilities, and ancillary departments.
- Communicate preparation instructions and appointment details to patients.
- Confirm appointments and perform reminder calls or electronic outreach as needed.
- Maintain accurate patient records and scheduling information within the electronic medical record (EMR) system.
- Obtain and review referrals, authorizations, and required documentation when applicable.
- Monitor provider schedules and optimize appointment availability and workflow.
- Provide exceptional customer service while supporting a positive patient experience.
Qualifications
- Minimum 1–2 years of medical scheduling, patient access, healthcare administrative or any type of scheduling or coordination experience.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Professional, courteous, and patient-centered approach.
· High school diploma or equivalent.
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