Senior UC Engineer

New York, NY, US • Posted 3 days ago • Updated 3 days ago
Full Time
No Travel Required
On-site
175000 - 225000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Cisco Unified Communications
  • SIP
  • PowerShell
  • Python

Summary

About the Position

We are looking for a Senior UC Engineer to join our team and help grow, monitor, and manage our global voice and video infrastructure. This role is crucial within our IT group and requires delivering smart solutions in a fast-paced environment while ensuring minimal disruption to daily workflow. The Senior UC Engineer will be responsible for all tasks and infrastructure related to collaboration and telephony, including improving tooling and monitoring, deploying UC products and services, and executing software and hardware configuration changes globally.

Responsibilities

  • Configure and support the Cisco Unified Communications and Collaboration Product Suite in a multi-cluster environment
  • Implement Session Border Controllers and PSTN SIP trunking
  • Upgrade and maintain Cisco UC products, including supporting phones, softphones, and video conferencing endpoints
  • Integrate cloud-based conferencing technologies with on-premise infrastructure
  • Troubleshoot custom API-based integrations with UC products and services
  • Collect and interpret log files, collaborate with support partners, and manage system stability
  • Virtualize Cisco UC applications on enterprise-grade servers
  • Ensure compliance with security standards and troubleshoot issues creatively

Requirements

Required Skills:

  • 7+ years of experience with Cisco Unified Communications Manager versions 14+
  • Excellent knowledge of SIP and Session Border Controllers
  • Experience with Cisco APIs and creating API automations using Python, PowerShell, etc.
  • Knowledge of UC compliance products and messaging archiving products

Preferred Skills:

  • Experience with integrating cloud-based conferencing technologies
  • Comfortable troubleshooting custom API-based integrations
  • Strong understanding of current security standards
  • Ability to virtualize Cisco UC applications on enterprise-grade servers
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: datacny
  • Position Id: 8969930
  • Posted 3 days ago
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