Desktop Support Technician

Description
Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners
Assists in coordinating audio/visual setups and video conferencing support
Perform pre-meeting audio/visual system checks and provide live support for executive and VIP meetings
Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft
Endpoint Configuration Manager (MECM).
Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or
replace resources, as needed.
Collaborate and assist with other areas of the IT department on projects and initiatives
Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday
Participate in after-hours (evening & weekend) on-call rotation
Frequent travel to other offices and/or remote locations to provide support required
Perform other duties as assigned
Ability to lift 50 pounds
Additional Skills & Qualifications
IT Enterprise experience is required
Audio/Visual equipment knowledge (Microsoft Teams Rooms certified equipment)
Virtual Meeting Applications (Microsoft Teams, Zoom, GoTo, etc)
Preparation, configuration, and support of Windows 11 systems, Active Directory, MECM
Willingness and ability to travel frequently; valid driver's license and reliable transportation required
High school diploma or equivalent; certifications preferred.
Microsoft 365 Certified, CompTIA A+ or Network+, Teams Rooms or AVIXA fundamentals
Ability to learn new systems and software in a fast-paced environment.
Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.
Ability to manage multiple priorities and work independently or as part of a team.
Capacity to perform in high-pressure situations, with strong organizational and time-management skills.
Education:
Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information
Systems, or other related field. Or equivalent work experience.
Experience Level
Expert Level
Job Type & Location
This is a Contract position based out of Ocoee, FL.
Pay and Benefits
The pay range for this position is $32.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Ocoee,FL.
Application Deadline
This position is anticipated to close on Feb 28, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.