Adobe AEM- (CJO / AJO / CJA) Developer

Adobe AEM - (CJO / AJO / CJA) Developer
Location: Pittsburgh, PA

Experience: 10 Years

Description

Based on Adobe Experience Cloud roles and relevant internal Adobe related job descriptions, an Adobe CJO/AJO/CJA Developer is typically responsible for implementing, integrating, and optimizing Adobe Customer Journey Optimizer (CJO/AJO) and Adobe Customer Journey Analytics (CJA) solutions built on Adobe Experience Platform (AEP).

Position Summary

We are seeking an experienced Adobe CJO/AJO/CJA Developer to design, build, and optimize customer journey orchestration and analytics solutions using Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO/CJO), and Customer Journey Analytics (CJA). The ideal candidate will possess strong expertise in customer data platforms, marketing technology, personalization, data integration, and analytics.

Key Responsibilities

• Design and implement customer journeys, campaigns, offers, and decisioning strategies using Adobe Journey Optimizer (AJO/CJO).
• Configure and manage Adobe Experience Platform datasets, schemas, identities, and Real Time Customer Profiles.
• Develop and maintain audience segmentation and activation strategies across multiple channels.
• Build and optimize CJA Data Views, Connections, Reports, and Dashboards for cross channel customer analytics.
• Integrate Adobe solutions with CRM, CDP, Data Warehouse, marketing automation, and third party platforms.
• Collaborate with business, marketing, analytics, and engineering teams to gather requirements and deliver scalable solutions.
• Develop data validation frameworks and ensure data quality, governance, and compliance.
• Support real time personalization across Email, SMS, Push Notifications, Web, and Mobile channels.
• Create technical documentation, solution designs, and best practice guidelines.
• Troubleshoot platform issues and provide production support.

Technical Skills Required

Adobe Stack

• Adobe Experience Platform (AEP)
• Adobe Journey Optimizer (AJO/CJO)
• Adobe Customer Journey Analytics (CJA)
• Adobe Real Time CDP (RT CDP)
• Adobe Analytics
• Adobe Experience Manager (AEM) desirable
• Adobe Launch / Data Collection desirable

Programming & Data Skills

• SQL
• JavaScript
• JSON
• REST APIs
• ETL/Data Integration
• Data Modeling & XDM Schemas
• Customer Identity & Profile Management

Cloud & Integration

• Azure / AWS / Google Cloud Platform
• CRM integrations (Salesforce, Dynamics 365, etc.)
• Data Pipelines & APIs

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
• 4+ years of Adobe Experience Cloud experience.
• 2+ years of hands on Adobe Journey Optimizer (AJO/CJO) implementation experience.
• Experience working with CJA reporting and analytics solutions.
• Strong understanding of digital marketing, customer journeys, and omnichannel engagement.
• Experience with Agile delivery methodologies.

Preferred Certifications

• Adobe Journey Optimizer Business Practitioner
• Adobe Experience Platform Developer
• Adobe Customer Journey Analytics Certification
• Adobe Real Time CDP Certification
• Adobe Experience Cloud Certifications