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IT Business Systems Analyst (Field Operations Focus)
We're seeking an experienced IT Business Systems Analyst who can bridge the gap between field operations and enterprise systems-translating real-world workflows into scalable, technology-driven solutions.
Required Skills & Experience
- 3+ years of experience as a Business Analyst, Systems Analyst, or IT Business Analyst
- Bachelor's degree in Information Technology, Business, or a related field
- Direct experience supporting construction, field service, utilities, or similar operational industries
- Hands-on experience with at least one of the following:
- ERP systems (e.g., Sage, Oracle, SAP, NetSuite, etc.)
- Field service management or scheduling platforms
- Job costing or project-based systems
- Strong experience gathering and documenting:
- Functional requirements
- Technical requirements
- Process flows and system workflows
- Ability to translate business needs into clear system specifications and solutions
- Experience working cross-functionally with operations, finance, and IT teams
- Familiarity with process improvement and workflow optimization
- Experience supporting User Acceptance Testing (UAT) and system implementations
Preferred Skills & Experience
- Deep understanding of construction operations, field execution, or project-based environments
- Experience working directly with field teams, superintendents, estimators, or dispatch/scheduling teams
- Background in job costing, estimating, or project tracking workflows
- Exposure to system integrations and vendor coordination
- Experience with change management and user adoption initiatives
- Ability to develop and deliver training materials for operational users
- Experience with reporting and BI tools (Power BI, Tableau, etc.)
- Strong ability to analyze KPIs, operational metrics, and performance data
- Proven track record of identifying inefficiencies and driving system-based solutions that work in real-world environments
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
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