NG911 Administrative Specialist
Contract Corp To Corp
Contract W2
50% Travel Required
On-site
My3Tech
Fitment
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Job Details
Skills
- Administrative Specialist
- NG911 OR ESInet OR PSAP
Summary
Hello,
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Hope you are doing good.
Job: NG911 Administrative Specialist
Location: Raleigh, NC 27609 - HYBRID
Interview mode: In Person Only
The NG911 Administrative Specialist will provide administrative and organizational support to leadership as outlined in the State 911 Plan and assist the Finance Director with AR/AP related to the 911 surcharge.
Key Responsibilities:
Administrative Support
- Provide daily administrative support to Manager and Program Manager/Network Engineer, including scheduling, documentation, file management, P-care reconciliation, travel arrangement and calendar management.
- Maintain organized records and ensure administrative compliance with the State 911 Plan.
- Assist in preparing reports, correspondence, briefing materials, and presentations and MOUs.
- Support coordination of internal and external meetings, workshops, and PSAP-related engagements.
Required Skills &Qualifications
- Strong administrative, organizational, and documentation skills.
- Proficiency in Microsoft Office 365 and collaboration tools (Teams, SharePoint, Excel, Word).
- Effective written and verbal communication abilities.
- Ability to manage multiple priorities in a fast paced, service oriented environment.
- Strong attention to detail and ability to maintain accurate financial and operational records.
Preferred Qualifications
- Experience supporting government, public safety, or emergency communications programs.
- Familiarity with NG911, ESInet, or PSAP operations.
- Background in accounts receivable/accounts payable or financial tracking.
Working Conditions
- In person environment within the NC 911 Board at 3900 Wake Forest Road, Raleigh
- Occasional coordination with statewide PSAPs and external partners.
- Role may require assisting during critical operations or escalations.
- Impact of the Position
This role is critical to ensuring seamless administrative, financial, and operational support for the NG911 program. By enabling structured coordination between the NMAC and PSAPs, the NG911 Administrative Specialist directly contributes to the reliability and efficiency.
Administrative & Organizational Skills - scheduling, calendar management, file management, documentation, and records maintenance. - Required 3 Years
Microsoft Office 365 Proficiency - specifically Teams, SharePoint, Excel, and Word. - Required 3 Years
Project & Task Tracking - monitoring project milestones, follow-ups, and operational tasks. - Required 3 Years
Multi-Priority Management - handling concurrent administrative, financial, and operational responsibilities in a fast-paced environment. - Required 3 Years
Process Improvement - identifying and contributing to efficiency and organization enhancements. - Required 3 Years
Stakeholder Collaboration - working with staff, board members, and external partners to maintain program consistency. - Required 3 Years
Familiarity with NG911, ESInet, or PSAP operations. - Highly desired
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Thanks
Srujana
Email:
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 90692449
- Position Id: 2026-30056
- Posted 5 hours ago
Company Info
About My3Tech
My3Tech is a leading IT Services & Consulting firm, renowned for driving transformative initiatives across state government sectors with unparalleled expertise and commitment. Since 2010, My3Tech has been dedicated to driving transformational IT initiatives for its clients through deep domain knowledge, technological proficiency and unwavering customer commitment.
We provide innovative software engineering, product development, and IT staff augmentation solutions for various state government agencies and healthcare organizations. We are a trusted long-term partner supporting various state governments.
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