About
Accelyst is an innovative AI Consultancy that leverages a unique catalog of industry-specific AI Agents and leading-edge AI platforms to deliver tangible, integrated, secure, and ROI-optimized solutions. We combine deep industry and technical expertise to enable rapid deployment of innovative AI-driven capabilities that augment and automate client workflows for employees, customers, prospects, and investors.
Why Accelyst?
Join Accelyst and become part of a high-performing team delivering enterprise-scale cybersecurity, cloud, and digital transformation initiatives. Our leadership team brings extensive consulting and technology expertise while fostering a collaborative, client-focused environment where innovation, professional growth, and technical excellence are valued. You''ll work on complex enterprise security programs that strengthen organizational resilience while advancing your career in cybersecurity program delivery.
ServiceNow UI Developer
Location: Charlotte, NC (Onsite) Long Term
Experience Required: 4+ Years in ServiceNow Development with a strong UI focus.
Job Overview
We are seeking a skilled ServiceNow UI Developer to design, develop, and enhance modern user experiences across the ServiceNow platform. This role combines front-end development expertise with ServiceNow platform customization, focusing on UI Builder, Configurable Workspaces, Service Portal, and Next Experience frameworks.
The ideal candidate will have strong ServiceNow development experience, excellent UI/UX sensibilities, and the ability to translate business requirements into intuitive, scalable, and user-friendly solutions that align with ServiceNow best practices.
Key Responsibilities
- Design and develop custom user interfaces using ServiceNow UI Builder, Service Portal, and the Now Experience Framework.
- Build and configure Configurable Workspaces and custom workspace pages tailored to business needs and user personas.
- Develop reusable UI components, page templates, and design patterns to drive consistency and scalability.
- Integrate front-end components with ServiceNow data sources, APIs, and workflows to create dynamic, context-aware experiences.
- Collaborate with stakeholders, business analysts, architects, and developers to gather requirements and deliver effective UI solutions.
- Configure and support forms, service catalog experiences, widgets, client-side scripting, and navigation elements.
- Optimize applications for usability, accessibility, responsiveness, and performance across multiple devices.
- Troubleshoot UI issues, resolve performance bottlenecks, and stay current with new ServiceNow platform releases and capabilities.
Required Qualifications
- 4+ years of hands-on ServiceNow development experience, including significant exposure to UI customization and front-end development.
- Proven expertise with:
- ServiceNow UI Builder
- Configurable Workspaces
- Next Experience Framework
- Strong proficiency in:
- Experience with ServiceNow APIs, client-server interactions, and integration patterns such as:
- GlideAjax
- Data Resources
- REST integrations
- Familiarity with:
- Service Portal
- Widget development
- Service Catalog UI components
- Legacy-to-modern UI migration strategies
- Strong understanding of ServiceNow platform architecture, application development, and deployment processes.
- Experience working in Agile environments using collaboration tools such as Git and Jira.
Preferred Qualifications
- ServiceNow certifications such as:
- Certified System Administrator (CSA) - Preferred
- Certified Application Developer (CAD) - Plus
- Exposure to UX/UI design principles, including:
- Wireframing
- Accessibility standards
- Component-based design
- Figma collaboration
- Experience with:
- Flow Designer
- App Engine Studio
- Platform automation and workflow development
- Knowledge of employee, agent, customer, or service operations workspaces in enterprise environments.
Technology Environment
ServiceNow Platforms & Tools
- UI Builder
- Configurable Workspaces
- Next Experience Framework
- Service Portal
- ServiceNow Studio
- App Engine Studio
- Flow Designer
Development Technologies
Collaboration & Delivery Tools
Additional Tools (Nice to Have)
- Xplore Developer Toolkit
- ServiceNow browser-based developer utilities
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