AI Software Development & Technology Support Specialist Baltimore, MD, On-site
Contract W2
Contract Independent
12 Months
No Travel Required
On-site
Depends on Experience
Midasis Technologies LLC
Fitment
Dice Job Match Score™
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Job Details
Skills
- Machine Learning (ML)
- Configuration Management
- Disaster Recovery
- Documentation
- End-user Training
- Artificial Intelligence
- Backup
- COTS
- Programming Languages
- Lifecycle Management
- Management
- Productivity
- Regulatory Compliance
- Cloud Computing
- Data Management
- FedRAMP
- ITIL
- System Administration
- Software Development
- Software Licensing
- Statistics
- Status Reports
- GitHub
- Network
- Reporting
- STaaS
- Training
- Workflow
- Security+
- Servers
- Storage
- Technical Support
- Technical Writing
Summary
Description of Work:
• Sr. AI Technology IT Support Specialist to support its enterprise AI initiatives for a large-scale Federal Agency. This role
ensures successful deployment, operation, maintenance, and governance of AI technology platforms. The specialist
will provide end to end support including software licensing, infrastructure administration, user assistance,
documentation, and adherence to governance frameworks.
• Experience administering AI supporting infrastructure (servers, networks, storage, cloud environments).
• Hands-on experience with AI software development and AI coding assistants. Familiarity with AI/ML platforms, software
licensing frameworks, and configuration management.
• Experience with technical documentation and governance frameworks.
• Ability to obtain and maintain US Public Trust Clearance
Basic Qualifications: Minimum knowledge, skills, abilities needed.
• Bachelor’s Degree + 7 years'' experience
• In addition, the specialist will support SSA software developers by enabling AI assisted development workflows across
multiple programming languages and tools.
• Responsibilities include infrastructure administration, user assistance, documentation, developer guidance, and
adherence to governance frameworks.
AI Software Licensing Management and AI Infrastructure Support
• Procure, track, and manage licenses for all AI related tools and software. Ensure license compliance with vendor
agreements. Perform renewals and updates. Provide periodic status and usage reports.
• Configure and maintain servers, storage, and network components for AI workloads.
• Monitor system performance, availability, and security posture.
• Implement backup and disaster recovery strategies. Conduct routine patching, maintenance, and upgrades. Recommend
infrastructure scaling as AI usage grows.
AI Software Development & Developer Enablement Support
• Provide hands-on support for AI assisted software development across SSA’s diverse programming environments.
• Assist SSA developers in using AI coding assistants and AI development tools to improve productivity and code quality.
• Guide developers on integrating AI capabilities into applications and optimizing workflows using AI tools. Stay current
With emerging AI development frameworks, tools, and best practices.
• Experience in one or more AI Coding Tools Used in Modern Software Development including, but not limited to: Amazon
Q Developer, GitHub Copilot, Claude Code, Gemini Code Assist
End User Support and documentation for AI Tools
• Deliver user training and prepare instructional guides on AI tools and coding assistants. Develop and maintain technical
documentation, architecture diagrams, and configuration guides.
• Produce and update user manuals, FAQs, and training materials, including documentation for AI coding tools. Maintain
SOPs for AI system operations, security, data management, and user support.
Governance and Compliance
• Support creation of governance frameworks aligned with federal regulations and SSA policies. Define and operationalize
roles and responsibilities within the AI ecosystem. Train staff on SOPs and governance processes.
• Produce reports on AI usage, activity statistics, and code metrics. Deliver quarterly reporting on measurable value
gained through AI adoption. Submit weekly status reports and participate in recurring SSA meetings.
Preferred Qualifications: Candidates with these skills will be given preferential consideration.
• Prior experience supporting government agencies and knowledge of FedRamp compliance
• Prior experience implementing AI COTS products at government agencies.
• Experience in regulated environments requiring strong documentation discipline.
• Familiarity with AI/ML operational models, pipelines, and lifecycle management.
• ITIL, Security+, Cloud+, or similar certifications.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91173393
- Position Id: 9046639
- Posted 2 days ago
Company Info
About Midasis Technologies LLC
At Midasis Consulting LLC, we are more than just a consulting firm, we are your trusted partner in transforming the way businesses leverage technology to drive success. With a deep commitment to innovation, integrity, and excellence, we stand at the forefront of IT staffing and project augmentations, delivering tailored solutions that empower businesses to thrive in today’s fast-evolving landscape.
At Midasis, our mission is to empower businesses with innovative IT solutions, expert talent, and unparalleled service. We are committed to delivering excellence in every engagement, fostering success for our clients, partners, and employees alike.
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