Apply Now

Change Management Analyst

IRVING, TX, US • Posted 4 days ago • Updated 11 hours ago

Contract W2

On-site

$25 - $30/hr

Fitment

Dice Job Match Score™

📋 Comparing job requirements...

Job Details

Skills

IT Operations
Change Request Management
IT Service Management
Problem Management
Configuration Management Database
ITIL
Attention To Detail
Analytical Skill
Communication
SQL
Relational Databases
Microsoft Power BI
Change Management
RFC
Data Integrity
Authorization
Collaboration
Management
Regulatory Compliance
Computer Hardware
Trend Analysis
Microsoft Excel
Reporting
Dashboard
Leadership
Decision-making
Statistics
Optimization
Process Improvement
Operational Risk
ServiceNow
Training
Documentation
Data Quality
Auditing

IT Operations
Change Request Management
IT Service Management
Problem Management
Configuration Management Database
ITIL
Attention To Detail
Analytical Skill
Communication
SQL
Relational Databases
Microsoft Power BI
Change Management
RFC
Data Integrity
Authorization
Collaboration
Management
Regulatory Compliance
Computer Hardware
Trend Analysis
Microsoft Excel
Reporting
Dashboard
Leadership
Decision-making
Statistics
Optimization
Process Improvement
Operational Risk
ServiceNow
Training
Documentation
Data Quality
Auditing

Summary

Our client is seeking a Change Management Analyst for a 6-month contract in Irving, TX. Will be working on an onsite schedule.

Contract Duration: 6 Months

Required Skills & Experience

Undergraduate Degree
2-4 years of experience in IT operations, IT change management, or a related ITSM function.
ITIL Foundation certification required
Hands-on proficiency with ServiceNow, including the Change, Incident and Problem Management modules; familiarity with CMDB is a plus.
Working knowledge of ITIL change management practices and Change Advisory Board processes
Excellent attention to detail and the confidence to push back on technical teams when documentation is incomplete.
Strong analytical skills; ability to spot trends data into recommendations.
Strong written and verbal communication skills, with the ability to coordinate across multiple teams and stakeholders.

Desired Skills & Experience

Experience with SQL, relational databases, or reporting pipelines is a plus
Comfort building reports and dashboards in Power BI

What You Will Be Doing
Change Management Support

Manage the end-to-end lifecycle of Request for Changes (RFC) within ServiceNow, verifying data integrity, oversight of change controls for completeness, and adherence to proper authorization paths (mandatory system of record).
Convene and lead the weekly Change Advisory Board (CAB) meeting, fostering collaborative discussion between engineering teams and business leaders to evaluate deployment readiness.
Provide review and approval coverage for emergency changes, including requests submitted on evenings and weekends.
Collaborate closely with change owners to ensure compliance and CAB readiness.
Maintain a flexible schedule to manage multiple simultaneous changes while preserving service continuity.

Queue Management

Maintain 6-state compliance (New through Review) on all records in the ServiceNow Change module; ensure no records are left abandoned or aged.
Review scheduled change records weekly for CAB readiness ahead of each meeting.
Enforce change record hygiene, including proper documentation, field completeness, and timely closure of all in-flight changes.
Monitor for compliance gaps, flag non-compliant records early, and escalate to the Change Manager as needed.
Maintain working familiarity with IT business services, including patches, vulnerability updates, releases, and hardware/software changes.

Data & Reporting

Assist the Change Manager with preparation and oversight of weekly CAB reports for scheduled changes.
Conduct trend analysis, including year-to-date comparisons, historical statistics, volume trends, and risk pattern analysis.
Utilize Excel and ServiceNow reporting tools to build dashboards, generate trend forecasts, and deliver actionable insights on process performance.
Transform raw ServiceNow data into clear summaries, actionable insights, and recommendations for leadership.
Support decision-making through structured statistical analysis of change outcomes and risk scoring.

Platform Optimization

Gather, document, and validate change module requirements for process improvements in upcoming ServiceNow releases.
Actively monitor high-volume deployment schedules to identify potential conflicts, minimize operational risk, and prevent service degradation.
Analyze ServiceNow data to identify issues, anomalies, and process gaps.

Training & Support

Serve as the team's subject matter expert, delivering guidance, documentation, and hands-on training to users on governance policies and system functionality.
Maintain rigorous documentation and high data quality within system records to satisfy internal and external audit requirements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 882558
Posted 4 days ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Change Management Analyst

Irving, Texas

•

4d ago

Role: Change Management Analyst Location: Irving, TX 75063 (Onsite) Contract Length: 6+ Months with possibility of extension Tax Term: W2 Any Visa Can Work About the Role The Change Management Analyst supports the IT organization's enterprise change management program, working closely with the Change Manager to ensure all technology changes are documented, assessed, and executed in a controlled, compliant manner. This role is responsible for day-to-day operation of the ServiceNow

Easy Apply

Contract, Third Party

$28 - $34

Change Management Analyst || Irving, TX (5 days onsite)

Irving, Texas

•

4d ago

Hi , Hope you are doing well! Im Shikha Dixit, Lead Recruiter at Siri Info Solutions. Ive been reviewing your background in [Change Management, ITSM, ITIL, ServiceNow, etc.], and your profile stands out as an excellent match for a Change Management Analyst opening I have in Irving, TX. This is a high-priority, 5-day on-site role with one of our key clients. Given your experience, Id love to discuss the details and see if this aligns with your career goals. Are you open to a quick 5-minute ch

Easy Apply

Contract, Third Party

Depends on Experience

Change Management Analyst || Irving, TX (5 days onsite)

Irving, Texas

•

4d ago

Easy Apply

Contract, Third Party

Depends on Experience

Change Management Analyst

Irving, Texas

•

Today

Change Management AnalystCopilot said:Company Overview At The Intersect Group, we are partnering with a large enterprise organization that is committed to operational excellence, governance, and continuous improvement across its technology landscape. The company manages a complex IT environment where disciplined change management practices play a critical role in maintaining system stability, reducing operational risk, and supporting business growth. Their culture values accountability, collabor

Easy Apply

Contract

Depends on Experience

Search all similar jobs

More jobs at Motion Recruitment Partners, LLC in IRVING, TX