Senior Aternity / Nexthink EUC Platform Lead

Senior Aternity / Nexthink EUC Platform Lead
Location: Manhattan, NY (2 Days Onsite Mandatory)
Visa: Open
Rate: $75/hr C2C

Job Description:
We are seeking a Senior EUC Platform Lead with strong expertise in Aternity and Nexthink Digital Experience Monitoring solutions to support. This role focuses on deployment, automation, optimization, and operational support of end-user experience platforms across enterprise environments.

Must Have Skills:
• Aternity (Minimum 8 years hands-on)
• Nexthink
• ZDX or uberAgent
• PowerShell scripting
• SCCM / Microsoft Endpoint Manager (Intune)
• API automation / REST integrations

Key Responsibilities:
• Deploy and manage Aternity or similar Digital Experience Management platform agents across enterprise environments (on-prem or SaaS).
• Design automation solutions and functional specifications to improve IT service delivery and reduce incidents.
• Automate administrative and operational tasks using PowerShell, SCCM, GPO, and JAMF across Windows and Mac systems.
• Integrate Aternity platform APIs to streamline operational support processes.
• Identify and resolve performance bottlenecks in Aternity/Nexthink environments.
• Configure KPIs and dashboards to monitor platform health and user experience metrics.
• Collaborate with engineering and operations teams to troubleshoot platform issues.
• Maintain documentation, runbooks, and operational procedures.

Requirements:
• 10–15 years of overall IT experience.
• Strong background in End-User Computing (EUC) or Workplace Technology environments.
• Experience with Endpoint Management tools (SCCM / Intune).
• Strong scripting experience using PowerShell and API-based automation.
• Minimum 8 years of Aternity/Nexthink implementation and support experience.

If interested, please share your resume to: