Network Technician (On-site)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

Title: Network Technician (On-site)

Location: Ocoee, FL || Duration: Long-Term

Required Skills and Experience

* 0 to 1 year of IT work experience in infrastructure/network environments.
* IT Enterprise Network Experience is required
* Experience with HPE/Aruba networking equipment is highly desired
* Preparation, configuration, and support of Windows 11 systems, Active Directory, MECM
* Willingness and ability to travel regularly; valid driver s license and reliable transportation required
* High school diploma or equivalent; certifications preferred
* CompTIA Network+ and/or Security+, Cisco CCNA
* Ability to learn new systems and software in a fast-paced environment.
* Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change
* Ability to manage multiple priorities and work independently or as part of a team.
* Capacity to perform in high-pressure situations, with strong organizational and time-management skills.

Primary Responsibilities

* Proactively monitors networks to provide stable, dependable network services across multiple platforms. Configures and troubleshoots computer networks.
* Maintains LAN/WLAN/WAN operations by working with network facilities and hardware/software vendors to ensure timely problem resolution.
* Maintains and utilizes network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
* Manages and configures startup and running configs for network switch equipment.
* Perform network configurations from DMARC to workstations; fiber distribution, routers, switches, DHCP, and the necessary topology needed to achieve a high QoS.
* Monitor protocol compatibility, perform system tuning and make recommendations for improvement.
* Monitor, troubleshoot, and maintain network (LAN, WLAN, & WAN) multiplexers, hubs and routers, and use remote monitoring tools.
* Perform capacity and resource planning, assessing network risks and contingency planning.
* Must know the OSI model and how it pertains to the flow of data throughout the environment.
* Communicate information to Information Security Team on particular firewall rules needed to support team projects and new equipment/applications.
* Maintain and utilize network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
* Adhere to client Procedures and Policies, including on-site travel for issue resolution and resource deployment.
* Accurate tracking of incidents and IT equipment transfers/relocation through service desk ticketing systems.
* Frequent travel to client offices and/or remote locations to provide required support.
* Participate in after-hours (evening & weekend) on-call rotation.
* Perform additional duties as assigned.
* Ability to lift 50 pounds.

Education

* Associate s or Bachelor s Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine as one of America s Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background checks will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.