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ResponsibilitiesAs an Infrastructure Engineer at MV Transportation, Inc, you will play a crucial role in implementing and maintaining our cloud and on-prem infrastructure to ensure the scalability, security, and performance of our applications and services. You will collaborate with cross-functional teams, utilizing your expertise in cloud technologies to enhance our overall IT infrastructure.
Job Responsibilities:- Accountable to meet or exceed performance metrics (KPIs) for IT Operations and infrastructure
- Perform advanced build, administration, and support of MV Transportation's key AWS and Azure cloud technologies
- Design and deploy infrastructure compute resources utilizing the AWS stack (Including EC2, Route53, S3, Lambda, etc.) to build scalable, secure, and robust cloud solutions
- Design, deploy and administer Microsoft Windows server OS versions (2016 through 2025) and/or Azure compute services
- Experience implementing and supporting Microsoft Entra and Microsoft AD/Domain administration
- Experience implementing and supporting Microsoft M365 administration (Outlook/Exchange, Sharepoint, Teams)
- Experience implementing, supporting Microsoft Remote Desktop services web environment
- Create and implement automation processes and standards for Microsoft and AWS cloud services
- Ensure all infrastructure components meet proper performance and security standards
- Collaborate with team members to improve the company's engineering tools, systems and procedures, and data security
- Develop and maintain design and troubleshooting documentation
- Participate in the creation of new policies and procedures for cloud service use and compliance
- Monitor infrastructure, systems operations, and critical application services. Provide reporting and metrics
- Troubleshoot complex systems issues and work with third party resources as required
- Adhere to standards across IT Operations and contribute to continual improvement in our technical support and delivery
- Strong ability to manage multiple projects, manage time, and work with other staff members, as well as departments on critical projects
- Soft skills: excellent problem solving, communication, sense of urgency, and possess great customer service skills
- Create and maintain technical documentation as required
- Belongs to an on-call rotation which includes off-hour duties
- Perform special projects and other duties as assigned
Metrics to Achieve:- Timely management of daily tickets
- 100% daily backup completions. Triaged, resolved, and documented upon failure
- 100% availability of infrastructure
- 100% Windows Server security patching compliance
QualificationsTalent Requirements:- Three (3)+ years of experience with cloud engineering in AWS- building out infrastructure and supporting it using industry best practices
- Utilize Infrastructure as Code tools (e.g., Terraform, CloudFormation) to automate the provisioning and management of cloud resources
- Implement and maintain version control for infrastructure code to ensure consistency and traceability
- Collaborate with development and operations teams to ensure seamless integration of applications with cloud services
- Monitor and analyze cloud infrastructure performance, identifying and resolving bottlenecks and issues
- Strong capability in troubleshooting cloud (host and network) and physical server issues for some on-premises infrastructure - utilizing the industry-standard tools for investigation and resolution
- Experience with server back-ups for both cloud and on-prem infrastructures
- Perform, build, administer, and support all MV Transportation's Infrastructure technologies
- Troubleshoot complex systems issues, incidents, and work with third party resources as required
- Two (2)+ years of experience with Exchange on-prem and Azure Active Directory
- Experience troubleshooting Sharepoint, Teams and OneDrive issues
- Manage multiple projects, manage time, and work with other staff members, as well as departments on critical projects
- Adhere to industry standards across IT Operations and contribute to continual improvement in our technical support and delivery
- Create and maintain technical documentation
- Participate in on-call rotation which includes outside office hours
- Special projects and other duties as assigned
- Bachelor's degree in Computer Science, Information Technology or relevant experience
Preferred Level Experience:- Experience with Infrastructure as Code tools (e.g., Terraform, CloudFormation)
- Industry certifications: MCSA, MCITP, AWS certified Associate
- Experience working in large scale, enterprise environments with enterprise controls
- Strong proficiency in scripting and automation
- VMWare experience
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
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