Customer Success lead-Charlotte-NC-Onsite

Charlotte, NC, US • Posted 30+ days ago • Updated 5 days ago
Contract Independent
Contract W2
Contract Corp To Corp
On-site
Company Branding Image
Fitment

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Job Details

Skills

  • SQL
  • AI
  • AI/ML

Summary

Job Summary (List Format):

- Requires 10+ years of experience in B2B SaaS Customer Success, with at least 3+ years in AI/ML or data-centric sectors
- Deep knowledge of machine learning lifecycles, LLMOps, vector databases (RAG), and model evaluation frameworks
- Proficient in Python or SQL for analyzing production logs
- Familiarity with cloud infrastructure (AWS, Azure, Google Cloud Platform) or observability tools such as Arize AI or Gainsight
- Demonstrated ability to manage executive-level relationships and lead strategic whiteboarding sessions to align AI capabilities with business goals
- Excellent communication skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91120142
  • Position Id: 2026-17323
  • Posted 30+ days ago

Company Info

About VeridianTech

Veridian Tech Solutions Houston based Cloud Consulting and IT Services firm specializing in Enterprise Mobility, Information Management, and Cloud-based solutions.

Founded in 2013, Veridian Tech Solutions was created to address the growing need for technology that enables businesses to be mobile and flexible in managing their applications and employees. As the market began transitioning into the Digital Era, Veridian realized that companies needed specific skill sets of technology expertise to provide their customers with new tools and services, create better ways for their employees to do their jobs, and do so in a modern, cost-effective way.

With decades of industry experience, Veridian's leadership team brought the expertise and guidance of extensive enterprise systems execution and project management expertise across numerous industries, and most importantly, the knowledge of what is required for a consultant to be effective.

Veridian builds its team by only selecting resources who have deep consulting experience, proven technical skills, and are highly proficient in specific sought-after areas of cutting-edge Mobility, Cloud, and Analytics technologies.

These cutting-edge skills we have often found are the gaps at organizations across North America, from mid-tier to Fortune 500, and at big 4 consulting firms as well. We work with our clients to comprehend their project requirements and utilize our experience to present the correct solutions and right resources.

We provide onshore services to North America, coordinated from our headquarters in Houston, and we provide offshore services from our Delivery center in New Delhi, India.

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