Desktop Support & Asset Management Specialist || Onsite in Miami, FL || W2 role
DMS Vision Inc.
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Job Details
Skills
- Desktop Support
- ServiceNow
- ITAM
- Microsoft Intune
- Data Migration
- Logistics
- Imaging
- Device Deployment
Summary
Hi,
Hope you are doing well !!
I have an urgent position. Kindly go through the Job description and let me know if this would be of interest to you.
Job Title: Desktop Support & Asset Management Specialist
Location: Onsite in Miami, FL (Relocation will work)
Duration: 6+ Months Contract
****While sharing resume mention consultant location and visa status***
Job Description:
• ServiceNow
• Device Deployment
• Imaging
• Data Migration
• Logistics
ServiceNow_ITAM (IT Asset Management)
Desktop Management - Infrastructure Services (IS)
Key Responsibilities
• Build and configure devices from the designated staging location (Port of Miami).
• Ensure all devices are compliant with organizational security standards through Intune enrollment.
• Coordinate distribution of new devices and collection of legacy devices.
• Ensure successful execution of end-user device refresh lifecycle covering:
o Asset assignment
o Device activation
o Decommissioning of old hardware
• Troubleshoot post-deployment issues, including application setup and device access.
• Conduct follow-ups to ensure users are fully operational.
• Coordinate shipping of devices to remote users via FedEx and track deliveries.
• Manage scheduling for delivery/returns:
o Remote users via scheduling tools
o Onsite users via designated pickup locations
• Update asset records at every lifecycle stage:
o Shipment
o Delivery
o Assignment
o Return
• Maintain tracking numbers and audit trails in ServiceNow.
• Work closely with project stakeholders (Engagement Manager, SMEs, client teams).
• Follow defined governance and reporting structures.
• Ensure adherence to agreed service windows and delivery timelines.
Work Environment & Coverage
• Locations: Miami-area sites including Port of Miami, Miramar, Weston, FIU, Tech Hub, and Biscayne.
• Support Model: Combination of onsite and remote user support.
Required Skills & Qualifications
Technical Skills
• Expertise in:
o Windows & Mac OS device setup and configuration
o Imaging and endpoint deployment tools
o Microsoft Intune / Endpoint Manager
o ServiceNow (Asset Management preferred)
Functional Skills
• Strong understanding of:
o IT asset lifecycle management
o End-user support and troubleshooting
o Data migration and backup processes
o Logistics coordination and scheduling
Soft Skills
• Excellent communication and user interaction skills
• Strong coordination and multitasking capabilities
• Attention to detail in asset tracking and documentation
• Ability to work in fast-paced, high-volume rollout environments
Thanks & Regards,
Abhishek Yadav
DMS Vision Inc. |
4645 Avon Lane, Suite 210, Frisco, TX 75033
Email: | Phone : | EXT - 103
- Dice Id: 91133942
- Position Id: 2787-35330-
- Posted 19 hours ago
Company Info
About DMS Vision Inc.
At DMS Vision, our main goal is to be an integral part of our customer’s success. With ambition to be a Global Premier Provider of innovative, value-based technology solutions, our team has the drive and determination to do whatever it takes to meet the needs of our clients. Through our services, we strive to save our client’s money, time and hassle in every way possible.
At DMS Vision, we provide IT Staffing, Software Development, Cybersecurity and IoT Development and Services.
Whenever we take on a new project, we take extensive measures to learn all that we can take care about our client’s business. This allows us to better understand their goals and become familiar with the company’s philosophy.
We combine the insights obtained from this unique perspective with our professional strategic processes to develop a detailed plan for achieving the client’s ultimate vision of accomplishment. Our collaborative approach to problem solving and our technological expertise enables us to tackle even the most complex of our customer’s problems.
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