Lead Application Support Analyst

• Posted 6 hours ago • Updated 6 hours ago
Full Time
Fitment

Dice Job Match Score™

📊 Calculating match score...

Job Details

Skills

  • Application Development
  • ITIL
  • IT Management
  • Service Management
  • Project Documentation
  • Documentation
  • Authorization
  • Effective Communication
  • Offshoring
  • Application Support
  • Technical Support
  • Software Maintenance
  • ServiceNow
  • Dynatrace
  • New Relic
  • Cloud Computing
  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud
  • Google Cloud Platform
  • Programming Languages
  • SQL
  • Python
  • Bash
  • Windows PowerShell
  • Orchestration
  • NOMAD
  • Docker
  • Kubernetes
  • Software Development
  • Agile
  • Software Development Methodology

Summary

We are seeking an experienced Lead Application Support Analyst to act as a subject matter expert within Application Support. You will work at various long-term unanticipated worksites throughout the U.S. Responsibilities Responsible for supporting software applications development Design, deploy, and enhance defined ITIL Technical management and Service management practices in the team as well as across several teams Create high-quality design, technical, and project documentation including documentation of code Write high-quality issue investigations and solution documentation Process incidents and services requests, initiate and formalize changes ensuring proper authorization Utilize different software development methodologies, processes, techniques, and quality planning methods in all phases of work Facilitate effective communication between customers, offshore and onshore technical team Requirements 4 years of employment experience in the job offered (Lead Application Support Analyst), Application Support Analyst, Software Engineer, Computer Systems Analyst, Technical Support Engineer, Build Engineer, Systems Engineer, Software Maintenance Engineer, or closely related occupation Experience monitoring at least one of the following operational platforms: ServiceNow, PagerDuty, Opsgenie, Dynatrace, Data Dog, or New Relic to reflect requirements into actionable tasks for Maintenance Support and Development teams Utilizing at least one of the following cloud services: AWS, Azure, or Google Cloud Platform Utilize at least one of the following programming languages: SQL, Python, Bash, or PowerShell alongside at least one of the following orchestration technologies: Nomad, Docker, or Kubernetes to take overall responsibility for product software development, integration, and operational maintenance and support Employing Agile methodology and SDLC in all phases of work
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10330481
  • Position Id: 3549960336ebbac0c4c7a08197f636f5
  • Posted 6 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

No location provided

Today

Full-time

USD 104,600.00 per year

No location provided

12d ago

Full-time

No location provided

Today

Full-time

Missouri

Today

Full-time

Search all similar jobs