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Salesforce System Administrator

Austin, TX, US • Posted 1 day ago • Updated 6 hours ago

Full Time

On-site

USD 80,000.00 per year

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Job Details

Skills

Business Process
Training
Call Center
Project Management
Preventive Maintenance
Performance Management
Workflow
Technical Support
Management
End-user Training
Dashboard
Documentation
Data Quality
Data Cleansing
Lifecycle Management
Onboarding
Quality Assurance
Acceptance Testing
MASS
Oracle Application Express
Apex
SOQL
SOSL
Salesforce.com
Communication
Microsoft Office
Problem Solving
Conflict Resolution
Collaboration
Life Insurance
Insurance
Rally
PASS
Professional Development
Leadership

Summary

Overview:
We are seeking a knowledgeable and customer-focused Salesforce Administrator to serve as an internal expert on our Salesforce platform. In this role, you will play a critical part in streamlining business processes, ensuring system stability, and driving user adoption through training and ongoing support.
You'll also partner closely with call center administrators to optimize workflows and improve performance, making this a highly collaborative and impact-driven role.

Full-time, on-site in Austin TX
Schedule: Monday - Friday, 8am - 5pm
Compensation 80,000 - 85,000K

Job Responsibilities:

Manage Salesforce administrative functions including user access, roles, and permissions
Analyze business workflows and recommend scalable solutions to improve efficiency
Support and maintain Salesforce-integrated applications
Provide high-quality end-user support by managing and resolving support tickets in a timely manner
Conduct user training sessions to drive adoption and effective platform use
Build and maintain reports and dashboards to support business insights
Create and maintain documentation, including SOPs and process guides
Perform data quality management and data cleansing activities
Own user lifecycle management (onboarding, updates, offboarding)
Lead projects assigned by the Enterprise Applications Manager
Gather business requirements and translate them into technical solutions
Develop QA test plans and facilitate User Acceptance Testing (UAT)
Deploy solutions and ensure successful rollout, including user readiness and post-launch support
Troubleshoot issues both virtually (e.g., Zoom) and in person
Perform mass data updates using Data Loader
Maintain and optimize Salesforce configurations
Support automation using Salesforce Flow
Utilize and understand Apex Triggers, SOQL, and SOSL queries

Qualifications

Bachelor's degree preferred
2-4 years of Salesforce experience or equivalent
Salesforce Administrator Certification required
Advanced Salesforce Administrator Certification preferred
Strong written and verbal communication skills
Proficiency in Microsoft Office
Strong problem-solving skills and ability to perform under pressure
Ability to thrive in a fast-paced environment
Proven ability to collaborate effectively across diverse teams

We Offer an Attractive Benefits Package
Employees and their families are eligible to enroll in:

Medical, Dental, and Vision
Health Savings Account (HSA)
Company Sponsored Life Insurance
Supplemental Life Insurance
Long-term and short-term disability
Accident protection
Employee assistance program - access to counseling services and other tools to improve work/family/life balance
Pet Insurance for your furry family member
401k plan

Additional Insurance Programs including:

UHC Rewards
Rally Health
One Pass Select (gym membership subscription)

Additional Perks:

VPTO (Volunteer paid time off) year-round incentives to give back to your local community
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
Relocation opportunities to other branches across the nation

Each DaBella Employee receives:

80 hours of Paid Time Off annually with incremental increases
6 paid holidays during a calendar year effective day one of employment

DaBella is a values-focused company that works for people who want to work to help others create value. The kind of company people want to work with and work for. We do it differently than most.

Change is constant, but our values remain steadfast: We Lead, We Care, We Grow.

#INDCORPORATE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91164810
Position Id: 9cfa8c2e48fe25f4246ed97ca50f21f9
Posted 1 day ago

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