IT Support Specialist

Overview

On Site
$58,000 - $68,000
Full Time

Skills

Office 365
Networking
LAN
WAN
VMware
firewalls
switche
routers
hardware
software
pc repair
windows servers

Job Details

Love hands-on IT work? Join our team as a Field Services Technician!

FT, direct hire

On site

58-68K plus benefits

Office 365, LAN, WAN, VPN, Firewalls, troubleshooting, networking, VMware, hardware & software support/installation, pc repair, Windows Servers,

Are you an IT pro who loves solving problems face-to-face and working with a wide range of technologies? We re looking for a skilled IT Field Services Technician to deliver hands-on support to clients within a 2-hour travel radius. In this role, you ll tackle everything from Windows PCs and servers to networking, Microsoft 365, and security tools making a real impact every day.

You ll use ConnectWise tools to document and track issues, support server environments including Active Directory, configure firewalls and VPNs, and troubleshoot across LAN/WAN/WLAN networks. This role also includes occasional after-hours support on a rotational basis.

What we re looking for:

  • 3+ years of IT support experience.
  • Strong background with Windows OS, Windows Server, Hyper-V/VMware, and networking (VLANs, VPN, LAN/WAN/WLAN).
  • Proficiency with Microsoft 365 (Exchange, SharePoint, OneDrive, Azure).
  • Familiarity with security tools (MDR, EDR, A/V).
  • Industry certifications (A+, Network+, Security+, Microsoft, etc.) preferred.

This is a great opportunity for a motivated IT professional who enjoys variety, client interaction, and building technical expertise in a fast-paced environment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Top Prospect Group