IT Mobile Technology Support Technician

Description
We are looking to hire an onsite Cyber Remediation Consultant / IT Mobile Technology Support Technician in NYC.
Responsibilities:
Work on IT equipment such as laptops, tablets and smartphones.
Follow provided work task checklists for device remediation and software updates.
Work closely with on-site Technical Support team and follow supervisory directions to implement cyber remediation processes for IT devices.
Work directly with end users to troubleshoot issues that prevent regular patching, updates, and compliance.
Escalate out of scope issues encountered during performance of assigned tasks.
Replace malfunctioning devices and set up staff on replacement devices
Report any cyber security exposure or breach, if encountered on a device being serviced.
Document work efforts as directed.
Perform additional technical tasks assigned to augment ongoing cyber remediation efforts.
Work location subject to change, contingent on project needs.
Experience:
Minimum 2 years' experience working in IT Technical Support in an enterprise environment.
Minimum 1 year experience supporting Microsoft Windows operating system
Minimum 1 year experience supporting mobile devices running Android or Apple iOS operating systems.
Experience supporting Microsoft Windows, Android and iOS devices.
Experience using ticketing systems for task assignment and resolution
Additional Skills & Qualifications
Education and Skills:
Associate's degree in computer science, cybersecurity engineering, information systems or related discipline.
Expert level knowledge of Microsoft Windows, Android and Apple iOS operating Systems
Experience installing operating system and security software on multiple computers, smartphones and other equipment.
Understand and follow broad and complex instructions in verbal and written form.
Comprehend technical language and to confer, analyze and communicate in an objective, lucid manner.
Work independently and prioritize multiple tasks and adapt to needed changes.
Preferred certifications: A+ from CompTIA
Job Type & Location
This is a Contract to Hire position based out of New York, NY.
Pay and Benefits
The pay range for this position is $30.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in New York,NY.
Application Deadline
This position is anticipated to close on Feb 27, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.