Must be able to work on clients W2, this is a full-time, direct hire position. No 3rd party agencies.
**International ravel required up to 4 times a year**
We are seeking a functional ERP specialist with strong business-process experience to support and enhance our Microsoft Dynamics 365 Business Central platform.
This role is focused on understanding how the business operates, partnering with teams across operations, finance, and supply chain, and ensuring the ERP system supports efficient, scalable processes.
This is not a development role - we are looking for someone who can translate business needs into system solutions and drive adoption across the organization.
Responsibilities:
- Act as the primary ERP partner to business teams across Finance, Operations, Production, and Customer Service
- Lead discussions to understand business challenges and identify process improvements
- Translate operational needs into clear functional requirements
- Drive ERP adoption and support change management across departments
Requirements:
ERP Functional Support & Improvement
- Configure and support Dynamics 365 Business Central to align with business processes
- Maintain and prioritize the functional backlog of improvements
- Identify opportunities to streamline workflows and increase efficiency
- Support system enhancements and upgrades from a business perspective
Testing & Solution Validation
- Lead User Acceptance Testing (UAT) with business stakeholders
- Develop and execute functional test scenarios
- Ensure solutions meet real-world operational needs before deployment
Integration Coordination (Reframed)
- Partner with technical teams to support integrations with warehouse, production, and reporting systems
- Define business requirements for integrations (not build them)
- Validate that integrations meet operational needs
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