Transformation Consultant

Senior Transformation Consultant

Location: Chicago, IL (3 days a week in office)

Employment Type: Contract

Duration: 6+ Months

Overview

Key Responsibilities

• Learn, apply, and coach the organization’s proprietary transformation framework across business, technology, and operational teams
• Partner with leadership to evolve transformation roadmaps, organizational maturity models, and success metrics
• Coach executives, regional leaders, operational leaders, and delivery teams on adaptive and customer-centered ways of working
• Facilitate workshops, retrospectives, alignment sessions, and transformation planning activities
• Lead initiatives focused on evolving operating models, governance structures, and decision-making practices
• Mentor internal transformation coaches, change agents, and emerging leaders to build long-term organizational capability
• Support Gen AI enablement initiatives by helping teams responsibly integrate AI into workflows, decision-making, collaboration, and knowledge sharing
• Drive alignment across global stakeholders operating within diverse cultural and operational environments
• Influence transformation outcomes through strong communication, facilitation, and executive storytelling capabilities

Required Qualifications

• 6–10 years of experience leading enterprise transformation, organizational change, or agile transformation initiatives
• Proven success coaching senior executives and operational leaders within large-scale organizations
• Experience working across business, technology, and operational functions
• Strong understanding of agile, lean, systems-thinking, and adaptive transformation principles
• Exceptional facilitation, communication, and stakeholder management skills
• Experience operating effectively in complex, matrixed global environments
• Familiarity with Generative AI tools and practical enterprise business applications
• Proficiency with Microsoft PowerPoint, Excel, and reporting/dashboard tools
• Bachelor’s degree in Business, Technology, Organizational Development, or related field

Preferred Qualifications

• Experience within hospitality, travel, consumer services, or other customer-centric industries
• Coaching certifications such as ICP-ACC, SPC, or equivalent
• Strong executive storytelling, visualization, and presentation capabilities
• Experience collaborating across global and multicultural teams
• Multilingual capabilities highly preferred

Why This Opportunity

• Opportunity to help shape transformation initiatives within a globally recognized enterprise organization
• High-impact role with visibility across executive leadership and operational teams
• Exposure to enterprise agility, operational modernization, and AI enablement initiatives
• Collaborative environment focused on innovation, adaptability, and customer experience excellence