Collaboration SME

Job Title: Collaboration SME

Location with zip code: Springfield  VA 22150 (Remote)

Duration: FTE 

Position Summary:

• We are looking for an experienced Collaboration SME (Subject Matter Expert) to lead, engineer, and support our enterprise-grade Microsoft 365, Microsoft Teams, SharePoint, and overall productivity ecosystem.
• In this role, you will play a crucial part in modernizing our collaboration landscape, automating workflows, and ensuring seamless communication and governance across the organization. 

Role & Responsibilities:

• M365 Engineering & Support: Design, configure, and maintain enterprise Microsoft 365 collaboration services and cloud architectures.
• Teams & SharePoint Expertise: Manage and optimize Microsoft Teams, SharePoint Online, OneDrive, and associated productivity workloads.
• Troubleshooting & Resolution: Act as an escalation point to diagnose and resolve complex collaboration, connectivity, and client-side issues.
• Configuration & Integrations: Handle tenant configurations, security baselines, and third-party app integrations within the M365 ecosystem.
• Migrations & Modernization: Drive and support cloud migration projects, tenant-to-tenant consolidations, and legacy system modernizations.
• Automation & Scripting: Develop scripts and automation workflows (primarily using PowerShell) to streamline administrative tasks and improve operational efficiency.
• Governance & Documentation: Establish and maintain robust governance policies, compliance frameworks, and comprehensive technical documentation.

Required Qualifications & Experience:

• 7+ years of overall enterprise IT experience.
• 4+ years of hands-on experience specifically focused on Microsoft 365 and modern collaboration technologies.

Technical Knowledge:

• Deep understanding of Microsoft Teams administration, SharePoint Online architecture, governance, and security controls.
• Automation: Strong proficiency in PowerShell scripting and automation tools.
• Soft Skills: Excellent problem-solving abilities, communication skills, and the capacity to collaborate effectively with cross-functional teams and stakeholders.

Preferred Certifications:

• Microsoft 365 Certified: Administrator Expert 
• Microsoft 365 Certified: Teams Administrator Associate
• Other relevant Microsoft role-based certifications.

About our Company: -

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among Best Company to Work For by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated. 22nd Century Technologies is an Equal Opportunity Employer" and s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.