Help Desk Engineer,

Hybrid in Boston, MA, US • Posted 6 days ago • Updated 54 minutes ago
Full Time
Hybrid
$60,000 - $120,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • windows

Summary

0 to 5 years experience need, small Hedge Fund is looking for a Help Desk Person.

  • Natural Troubleshooter: Enjoys solving problems and helping people. Comfortable with Windows and mobile devices, and eager to go deep on a modern stack Intune, Okta, Google Workspace, and endpoint security tooling.
  • Automation Instinct: The kind of person who automates a task the second time they do it. Excited to use AI tools like Claude every day has curiosity and initiative.
  • Security Mindset: Genuinely interested in security operations phishing simulation, deception, access management, and endpoint hardening. Treats least privilege and data privacy as defaults.
  • Communication: Patient, clear, and professional with non-technical users, including senior investment professionals. Writes documentation people actually read.
  • Experience: 0 3 years in IT support, helpdesk, or desktop engineering (internships, co-ops, and home-lab experience count). Interest in financial markets is a plus, not a requirement.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: caldwell
  • Position Id: 071420261234
  • Posted 6 days ago
Contact the job poster
MK

Michael Kane

IT Recruiter @ The Caldwell Group
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