IT Business Operations Analyst

Hybrid in Memphis, TN, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract W2
Contract Corp To Corp
Hybrid
$30/hr
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Job Details

Skills

Summary

Job Title: IT Business Operations Analyst
Location: Memphis, Tennessee
Type: Contract, long term
Compensation: Negotiable
Contractor Work Model: Hybrid
 

Responsibilities

  • Lead a critical, institution-wide lab instrument inventory initiative to improve operational efficiency and provide valuable insights across the organization.
  • Support operational projects with business analysis, data collection, reporting, and dashboard creation.
  • Manage workflows in ServiceNow and other ITSM tools, ensuring data integrity and effective process automation.
  • Analyze and interpret data using advanced Excel and business intelligence tools such as Power BI.
  • Apply project management principles (Agile, Scrum, Waterfall) to coordinate initiatives and meet project deadlines.
  • Collaborate with cross-functional teams and stakeholders to deliver impactful reports and dashboards.
Requirements
  • Bachelor’s degree in Business Administration, IT, Computer Science, or related field (Master’s or certifications a plus)
  • 3–5 years of experience in business operations, data analysis, or related IT environment
  • Proficiency in managing workflows in ServiceNow or similar ITSM tools
  • Strong skills in Excel, data analysis, and reporting tools such as Power BI
  • Knowledge of project management methodologies including Agile, Scrum, and Waterfall
  • Excellent written and verbal communication skills, with ability to create impactful reports and dashboards
  • Strong organizational skills including time management, multitasking, and documentation
  • Personal attributes such as initiative, self-motivation, adaptability, integrity, and accountability


System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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Ref: #851-Rockville-S1
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10295162
  • Position Id: 347779
  • Posted 1 day ago

Company Info

About System One

System One is a leading provider of specialized, highly technical outsourced services, workforce solutions, staffing, and recruiting to critical infrastructure, technology, life sciences, and government sectors As an essential partner to private and public organizations of various needs and sizes, we offer our expertise to help them bring their most complex and mission-critical programs to fruition.

With our highly specialized services, in-demand technical skills, and vast operational expertise, we can deliver accelerated results that benefit our clients and the job seekers who partner with us. We staff contract, contract-to-hire, and direct-hire professionals across our network to work with our clients, some of whom are industry leaders and nationally branded organizations.

Our dedicated team of recruiters work tirelessly to match jobseekers with careers that align with their skills, aspirations, and goals.

We understand that finding the right job can be a transformative experience, and we are committed to supporting jobseekers throughout their career journeys. Our recruitment services are designed to connect individuals with fulfilling jobs that offer growth and development opportunities.

Whether you're an organization seeking customized workforce solutions, outsourced services, or if you're a jobseeker searching for your next opportunity,

System One is the perfect staffing partner for you.

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