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ServiceNow Architect

Chicago, IL, US • Posted 6 hours ago • Updated 1 hour ago

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ITSM
ServiceNow Architect

Summary

Job Title : ServiceNow Architect

Location: Chicago IL - No remote

Primary Skill : Service, IT Service Management, ServiceNow

Experience : 15 years

Job Description :

Own end to end solution design for ESM capabilities on ServiceNow ensuring functional needs are met through scalable compliant solutions aligned to the Golden Instance architecture
Oversee solution design for specific ESM capabilities or functional waves such as Finance Procurement and IT Review and validate the design coming from system integrators and ensure design integrity Ensure consistent design patterns across IT HR Finance Legal and other functions as they onboard to the Golden Instance
Ensure designs align to ServiceNow out of the box capabilities and reuse shared platform components
Participate in Architecture Review Board ARB reviews bringing forward solution designs and trade offs
Identify where functional needs require architecture decisions or exceptions escalating appropriately
Partner closely with development integration and testing leads to clarify design intent and resolve design time issues
Validate that delivered solutions match approved designs and meet functional intent
ESM capabilities on ServiceNow Architecture Review Board ARB ServiceNow OOTB

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10271481
Position Id: 2026-15841
Posted 6 hours ago

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