Senior Dynamics Developer

• Posted 22 hours ago • Updated 10 hours ago
Full Time
USD $135,000.00 - 175,000.00 per year
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Job Details

Skills

  • Customer Relationship Management (CRM)
  • Microsoft Dynamics CRM
  • Web Portals
  • Sprint
  • User Stories
  • Testing
  • Mentorship
  • Collaboration
  • Artificial Intelligence
  • Customer Service
  • Dynamics
  • Messaging
  • Call Center
  • Interactive Voice Response
  • C#
  • .NET
  • JavaScript
  • Software Development Methodology
  • Documentation
  • Attention To Detail
  • Microsoft Dynamics
  • Conflict Resolution
  • Problem Solving
  • Agile
  • Scrum
  • Security Clearance
  • Microsoft Power BI
  • PDF
  • GitHub
  • DevOps
  • Microsoft Azure

Summary

GovCIO is looking for an experienced Senior CRM developer to support the continued enhancement and operations of a Microsoft Dynamics CRM system and customer portal and to supercharge our systems with new technology and functionality. This position requires experience in an Agile Scrum environment with the ability to handle multiple items in a single sprint. This position is located within the United States and is full remote.

Responsibilities

  • Work collaboratively with the functional team and testing team, as well as other developers, as you implement required user stories, providing continued feedback on the quality of the acceptance criteria and testing.
  • Mentor other developers and collaborate with other senior members of the team.
  • Utilize AI features in Dynamics for Call Center and Customer Service, covering Copilot Studio, IVR, Chat, DocIntelligence, and other modern tools.

Qualifications

Bachelor's with 12+ years (or commensurate experience)

Required Skills and Experience

  • 5 years of experience in Power Platform and Portals
  • Experience to lead implementations of Call Center, IVR, and other modern functionality and modules within Dynamics. Copilot Studio, Chat, and Secure Messaging
  • Experience with Call Center, IVR IS REQUIRED
  • C#, .Net, Javascript, FetchXML experience
  • Experience in Support SDLC documentation such as the Design Documents and Implementation Plans and deployments
  • Attention to detail, a can-do attitude, and knowledge of Microsoft Dynamics and Portals is needed.
  • Provide support to Support Team for Operations/Production troubleshooting and problem solving
  • Work in a collaborative, fast-paced Agile Scrum environment
  • Clearance Required: Must be able to attain and maintain PBSkills and Experience
    • Experience in PowerBI and fillable PDF reports, RDL reports
    • GitHub, and deployment pipelines is a plus
    • Certification in Azure Developer, Azure DevOps, Azure Architect, or similar

    Posted Salary Range

    USD $135,000.00 - USD $175,000.00 /Yr.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10443217
  • Position Id: 9241
  • Posted 22 hours ago

Company Info

About GovCIO

GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today’s government agencies. From the U.S. military to Health and Human Services, we have an impressive track record of helping our customers optimize how they operate.

We’re transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow.

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